Lenovo ThinkPad 390X User's Reference: ThinkPad 390X - Page 15

Using the ThinkPad Software Selections CD

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Page 15 highlights

Troubleshooting Guide 107 Troubleshooting Charts 108 Error Codes or Messages 109 No Error Codes or Messages 112 Input Problems 113 Suspend or Hibernation Problems 115 LCD Problems 117 Indicator Problems 118 Battery Problems 118 CD-ROM Problems 119 Infrared Communication Problems 120 Audio Problems 121 Universal Serial Bus (USB) Problems 121 Modem Problems 122 PC Card Problems 123 Printer Problems 124 External Monitor Problems 125 Port Replicator Problems 127 Other Option Problems 128 Software Problems 129 Other Problems 130 Recovering Lost or Damaged Software 132 Using the PC-Doctor Program 132 Using the ThinkPad Software Selections CD 133 Using the Recovery CD 134 ThinkPad Web Site or Bulletin Board 134 Getting Service 137 Information on Your Computer 138 Option List 138 Identification Numbers 138 Problem Recording Sheet 139 Customer Support and Service 140 Online Support Services 140 Fax Information 140 Help by Telephone 141 EasyServ 142 Getting Help Around the World 142 Purchasing Additional Services 143 Enhanced PC Support Line 143 Client Support Line 144 xv

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Troubleshooting Guide
. . . . . . . . . . . . . . . . . . . . . . . .
107
Troubleshooting Charts
. . . . . . . . . . . . . . . . . . . . . . .
108
Error Codes or Messages
....................
109
No Error Codes or Messages
..................
112
Input Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
113
Suspend or Hibernation Problems
...............
115
LCD Problems
. . . . . . . . . . . . . . . . . . . . . . . . . . .
117
Indicator Problems
. . . . . . . . . . . . . . . . . . . . . . . .
118
Battery Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
118
CD-ROM Problems
. . . . . . . . . . . . . . . . . . . . . . . .
119
Infrared Communication Problems
...............
120
Audio Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
121
Universal Serial Bus (USB) Problems
.............
121
Modem Problems
. . . . . . . . . . . . . . . . . . . . . . . . .
122
PC Card Problems
........................
123
Printer Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
124
External Monitor Problems
....................
125
Port Replicator Problems
.....................
127
Other Option Problems
......................
128
Software Problems
. . . . . . . . . . . . . . . . . . . . . . . .
129
Other Problems
. . . . . . . . . . . . . . . . . . . . . . . . . .
130
Recovering Lost or Damaged Software
..............
132
Using the PC-Doctor Program
..................
132
Using the ThinkPad Software Selections CD
.........
133
Using the Recovery CD
.....................
134
ThinkPad Web Site or Bulletin Board
..............
134
Getting Service
. . . . . . . . . . . . . . . . . . . . . . . . . . .
137
Information on Your Computer
...................
138
Option List
. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
138
Identification Numbers
. . . . . . . . . . . . . . . . . . . . . .
138
Problem Recording Sheet
....................
139
Customer Support and Service
...................
140
Online Support Services
.....................
140
Fax Information
. . . . . . . . . . . . . . . . . . . . . . . . . .
140
Help by Telephone
........................
141
EasyServ
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
142
Getting Help Around the World
.................
142
Purchasing Additional Services
...................
143
Enhanced PC Support Line
...................
143
Client Support Line
........................
144
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