Lexmark XC9235 User Guide - Page 129
Unable to read flash drive, Enabling the USB port, Checking the printer connectivity, Settings
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Troubleshooting 129 Action Step 6 Check if the web proxy servers are disabled. Are the web proxy servers disabled? Step 7 Access the Embedded Web Server. Did the Embedded Web Server open? Yes Go to step 7. No Contact your administrator. The problem is solved. Contact customer support. Unable to read flash drive Action Step 1 Check if the flash drive is inserted into the front USB port. Note: The flash drive does not work when it is inserted into the rear USB port. Yes Go to step 2. Is the flash drive inserted into the correct port? Step 2 Check if the flash drive is supported. For more information, see "Supported flash drives and file types" on page 36. Go to step 3. Is the flash drive supported? Step 3 a Check if the USB port is enabled. For more information, see "Enabling the USB port" on page 129. b Remove, and then insert the flash drive. The problem is solved. Does the printer recognize the flash drive? No Insert the flash drive into the correct port. Insert a supported flash drive. Contact customer support. Enabling the USB port From the home screen, touch Settings > Network/Ports > USB > Enable USB Port. Checking the printer connectivity 1 From the home screen, touch Settings > Reports > Network > Network Setup Page. 2 Check the first section of the network setup page, and confirm that the status is connected. If the status is not connected, then the LAN drop may be inactive, or the network cable may be unplugged or malfunctioning. Contact your administrator for assistance.