Lexmark XC9235 User Guide - Page 143
Gray or colored background - drum
View all Lexmark XC9235 manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 143 highlights
Troubleshooting 143 Action Yes Step 4 Contact customer a Inspect the test pages to determine which color is affected. support. b Remove, and then reinstall the photoconductor unit. Warning-Potential Damage: Do not expose the photoconductor unit to direct light for more than one minute. Extended exposure to light may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum. Doing so may affect the quality of future print jobs. c Print the document. No The problem is solved. Do ghost images still appear on prints? Gray or colored background Leading edge ABCDE ABCDE ABCDE Trailing edge Note: Before solving the problem, print the print quality test pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Yes No Step 1 a From the home screen, touch Settings > Print > Quality. b Adjust the toner darkness. c Print the document. Go to step 2. The problem is solved. Does gray or colored background still appear on prints? Step 2 a From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Adjust. b Start the process. c Print the document. Go to step 3. The problem is solved. Does gray or colored background still appear on prints? Step 3 a Clean the printhead lens. b Print the document. Go to step 4. The problem is solved. Does gray or colored background still appear on prints?