Lexmark XC9235 User Guide - Page 133
Paper curl, Settings, Troubleshooting, Print Quality Test s
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Troubleshooting 133 Action Step 3 a Reduce the number of pages to print. b Print the document. Are the pages collated correctly? Yes The problem is solved. No Contact customer support. Paper curl Note: Before solving the problem, print the print quality test pages. From the control panel, navigate to Settings > Troubleshooting > Print Quality Test Pages. Action Yes Step 1 Go to step 2. a Move the paper guides in the tray to the correct position for the paper loaded. b Print the document. No The problem is solved. Is the paper still curled? Step 2 Go to step 3. a Depending on your operating system, specify the paper type and weight from the Printing Preferences or Print dialog. Notes: • Make sure that the settings match the paper loaded in the tray. • You can also change the settings from the Paper menu on the printer control panel. b Print the document. The problem is solved. Is the paper still curled? Step 3 a Remove paper from the tray, and then turn over the paper. b Print the document. Go to step 4. The problem is solved. Is the paper still curled? Step 4 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you are ready to use it. b Print the document. Contact customer The problem is support. solved. Is the paper still curled?