Clearing jams
.............................................................................................
105
Avoiding jams
...................................................................................................................................................
105
Identifying jam locations
................................................................................................................................
106
Paper jam in the automatic document feeder
..........................................................................................
107
Paper jam in the multipurpose feeder
........................................................................................................
108
Paper jam in door C
........................................................................................................................................
109
Paper jam in door D
..........................................................................................................................................
113
Paper jam in the 3000
‑
sheet tray
.................................................................................................................
114
Paper jam in the booklet finisher
..................................................................................................................
115
Paper jam in the staple finisher
....................................................................................................................
120
Staple jam in the staple finisher
....................................................................................................................
121
Staple jam in the staple, hole punch finisher
............................................................................................
123
Staple jam in the booklet finisher
................................................................................................................
125
Troubleshooting
........................................................................................
128
Network connection problems
.....................................................................................................................
128
Cannot open Embedded Web Server
...................................................................................................................
128
Unable to read flash drive
........................................................................................................................................
129
Enabling the USB port
...............................................................................................................................................
129
Checking the printer connectivity
..........................................................................................................................
129
900.xy error
.................................................................................................................................................................
130
Hardware options problems
.........................................................................................................................
130
Cannot detect internal option
.................................................................................................................................
130
Defective flash detected
...........................................................................................................................................
131
Not enough free space in flash memory for resources
.....................................................................................
131
Unformatted flash detected
......................................................................................................................................
131
Issues with supplies
.........................................................................................................................................
131
Non
‑
Lexmark supply
.................................................................................................................................................
131
Scanner maintenance required, use ADF Kit
......................................................................................................
132
Paper feed problems
......................................................................................................................................
132
Envelope seals when printing
.................................................................................................................................
132
Collated printing does not work
.............................................................................................................................
132
Paper curl
......................................................................................................................................................................
133
Tray linking does not work
.......................................................................................................................................
134
Check tray connection
..............................................................................................................................................
134
Paper frequently jams
...............................................................................................................................................
135
Jammed pages are not reprinted
..........................................................................................................................
135
Printing problems
.............................................................................................................................................
136
Confidential and other held documents do not print
........................................................................................
136
Slow printing
................................................................................................................................................................
137
Contents
6