Netgear WNR612v2 WNR612v2 User Manual (PDF) - Page 78

Testing the Path from Your Computer to a Remote Device, To ping the router from a running Windows PC - driver

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Wireless-N 150 Router WNR612v2 User Manual To ping the router from a running Windows PC: 1. From the Windows toolbar, click Start, and then select Run. 2. In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net 3. Click OK. You should see a message like this one: Pinging with 32 bytes of data If the path is working, you see this message: Reply from < IP address >: bytes=32 time=NN ms TTL=xxx If the path is not working, you see this message: Request timed out If the path is not functioning correctly, you could have one of the following problems: • Wrong physical connections - For a wired connection, make sure that the numbered LAN port light is on for the port to which you are connected. If the light is off, follow the instructions in Troubleshooting Basic Functions on page 74. - Check that the appropriate LEDs are on for your network devices. If your router and computer are connected to a separate Ethernet switch, make sure that the link lights are on for the switch ports that are connected to your computer and router. • Wrong network configuration - Verify that the Ethernet card driver software and TCP/IP software are both installed and configured on your computer. - Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet. Testing the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly, test the path from your computer to a remote device. 1. From the Windows toolbar, click the Start button, and then select Run. 2. In the Windows Run window, type: ping -n 10 where is the IP address of a remote device such as your ISP's DNS server. If the path is functioning correctly, replies like those shown in the previous section are displayed. If you do not receive replies: • Check that your computer has the IP address of your router listed as the default gateway. If the IP configuration of your computer is assigned by DHCP, this information is not be 78 | Chapter 7: Troubleshooting

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Chapter 7:
Troubleshooting
Wireless-N 150 Router WNR612v2 User Manual
To ping the router from a running Windows PC:
1.
From the Windows toolbar, click Start, and then select
Run
.
2.
In the field provided, type
ping
followed by the IP address of the router, as in this example:
ping www.routerlogin.net
3.
Click
OK
.
You should see a message like this one:
Pinging <IP address > with 32 bytes of data
If the path is working, you see this message:
Reply from < IP address >: bytes=32 time=NN ms TTL=xxx
If the path is not working, you see this message:
Request timed out
If the path is not functioning correctly, you could have one of the following problems:
•
Wrong physical connections
-
For a wired connection, make sure that the numbered LAN port light is on for the
port to which you are connected. If the light is off, follow the instructions in
Troubleshooting Basic Functions
on page
74.
-
Check that the appropriate LEDs are on for your network devices. If your router
and computer are connected to a separate Ethernet switch, make sure that the
link lights are on for the switch ports that are connected to your computer and
router.
•
Wrong network configuration
-
Verify that the Ethernet card driver software and TCP/IP software are both
installed and configured on your computer.
-
Verify that the IP address for your router and your computer are correct and that
the addresses are on the same subnet.
Testing the Path from Your Computer to a Remote Device
After verifying that the LAN path works correctly, test the path from your computer to a remote
device.
1.
From the Windows toolbar, click the Start button, and then select
Run
.
2.
In the Windows Run window, type:
ping -n 10
<
IP address
>
where <
IP address
> is the IP address of a remote device such as your ISP’s DNS server.
If the path is functioning correctly, replies like those shown in the previous section are
displayed. If you do not receive replies:
•
Check that your computer has the IP address of your router listed as the default gateway.
If the IP configuration of your computer is assigned by DHCP, this information is not be