Pioneer VSX-1021-K Owner's Manual - Page 71

Additional information 13 Symptom No sound from surround back speakers. No sound from front height or front wide speakers. No sound from subwoofer. Remedy Check that the surround back speakers are set to LARGE or SMALL, and the surround speakers are not set to NO (see Speaker Setting on page 64 ). Check the speaker connections (see Connecting the speakers on page 13 ). If only one surround back speaker is connected, make sure it's connected to the left channel speaker terminal. Surround back speakers will not play while the Speaker System is set to Speaker B and audio is being played through speaker B. When Speaker System is set to Normal(SB/FH) or Normal(SB/FW) and SP: FH ON or SP: FW ON is selected with the SPEAKERS button, no sound will be output from the surround back speakers. Select SP: SB/FH ON, SP: SB/FW ON or SP: SB ON (see Switching the speaker terminals on page 49 ). Check that the front height or front wide speakers are set to LARGE or SMALL, and the surround speakers are not set to NO (see Speaker Setting on page 64 ). When Speaker System is set to Normal(SB/FH) or Normal(SB/FW) and SP: SB ON is selected with the SPEAKERS button, no sound will be output from the front height or front wide speakers. Select SP: SB/FH ON, SP: SB/FW ON, SP: FH ON or SP: FW ON (see Switching the speaker terminals on page 49 ). Check the speaker connections (see Connecting the speakers on page 13 ). Check that the subwoofer is connected properly, switched on and the volume turned up. If your subwoofer has a sleep function, make sure it is switched off. Make sure that the Subwoofer setting is YES or PLUS (see Speaker Setting on page 64 ). The crossover frequency may be set too low; try setting it higher to match the characteristics of your other speakers (see Speaker Setting on page 64 ). If there is very little low frequency information in the source material, change your speaker settings to Front: SMALL / Subwoofer: YES, or Front: LARGE / Subwoofer: PLUS (see Speaker Setting on page 64 ). Check that the LFE channel is not set to OFF, or to a very quiet setting (see Setting the Audio options on page 46 ). Check the speaker level settings (see Channel Level on page 65 ). Symptom Remedy No sound from one speaker. Check the speaker connection (see Connecting the speakers on page 13 ). Check the speaker level settings (see Channel Level on page 65 ). Check that the speaker hasn't been set to NO (see Speaker Setting on page 64 ). The channel may not be recorded in the source. By using one of the advanced effect listening modes, you may be able to create the missing channel (see Listening in surround sound on page 35 ). Sound is produced from analog components, but not from digital ones (DVD, LD, CD, etc.). Check that the input signal type is set to DIGITAL (see Choosing the input signal on page 36 ). Make sure that the digital input is assigned correctly for the input jack the component is connected to (see The Input Setup menu on page 25 ). Check the digital output settings on the source component. If the source component has a digital volume control, make sure this is not turned down. No sound is output or a noise is output when Dolby Digital/DTS software is played back. Check that your BD or DVD player is compatible with Dolby Digital/ DTS discs. Check the digital output settings or the HDMI audio output settings of your BD or DVD player. Make sure that the DTS signal output is set to On. If the source component has a digital volume control, make sure this is not turned down. No sound when using the Home Menu. If the HDMI input function is selected, sound is muted until exiting the Home Menu. Other audio problems Symptom Remedy Speaker switching sound (clicking sound) is heard from receiver during playback. Depending on the listening mode, the front height (or front wide) and surround back speakers may switch automatically in function of changes in the input audio. A speaker switching sound (clicking sound) will be heard from the receiver at this time. If this sound bothers you, we recommend to change the speaker terminal option (see Switching the speaker terminals on page 49 ). Broadcast stations cannot be selected automatically, or there is considerable noise in radio broadcasts. Fully extend the FM wire antenna, adjust the position for best reception and secure to a wall, etc. Use an outdoor antenna for better reception (see page 19). Adjust the position and direction of the AM antenna. Noise may be caused by interference from other equipment, such as a fluorescent light, motor, etc. Switch off or move the other equipment, or move the AM antenna. En 71