Ricoh Aficio MP 3350B Operating Instructions - Page 171

Messages Displayed When Using the Printer Function Message Cause Solution "The print job has been cancelled because capture file(s) could not be stored: Exceeded max. number of files." The maximum file capacity of Delete the files stored in the document the document server was server. exceeded. "The print job has been The maximum page capacity Delete some of the files stored in the cancelled because capture of the document server was document server or reduce the number file(s) could not be stored: exceeded. of pages that you want to send. Exceeded max. number of pages per file." 4 "The selected paper size is Job reset is automatically Specify the correct paper size and print not supported. This job has performed if the specified the file again. been cancelled." paper size is incorrect. "You do not have a privilege to use this function. This job has been cancelled." The entered login user name or login password is not correct. Check that the user name and password are correct. "You do not have a privilege The logged in user is not to use this function. This job allowed to use the selected has been cancelled." function. Contact the administrator. If the printing does not start, contact your service representative. • The contents of errors may be printed on the Configuration Page. Check the Configuration Page in conjunction with the error log. For details about how to print the Configuration Page, see "List / Test Print", General Settings Guide. Checking the Error Log If files could not be stored due to printing errors, identify the cause of the errors by checking the error log on the control panel. • The most recent 30 errors are stored in the error log. If a new error is added when there are 30 errors already stored, the oldest error is deleted. However, if the earliest error is a Sample Print, Locked Print, Hold Print, or Stored Print error, it is not deleted. The error is stored separately until the number of errors reaches 30. • If the main power switch is turned off, the log is deleted. 67