Ricoh Aficio MP 3350B Operating Instructions - Page 191

Messages Displayed When Using the Scanner Function Message Cause Solution "Cannot find the specified path. Please check the settings." The destination computer name or folder name is invalid. Check whether the computer name and the folder name for the destination are correct. "Captured file exceeded max. number of pages per file. Cannot send the scanned data." The maximum number of pages per file has been exceeded. Reduce the number of pages in the transmitted file, and then resend the file. See "Storage function", Scanner Reference. "Connection with LDAP server A network error has occurred has failed. Check the server and connection has failed. status." Try the operation once more. • Try the operation once more. If the message is still shown, the network may be crowded. • In [System Settings], under [Administrator Tools], check the settings of LDAP server. For details, 5 see "Programming the LDAP server", General Settings Guide. "Destinations to which encrypted files will be sent contain users without certificates or with invalid certificates. Check the destinations." The destination's S/MIME certificates are invalid or cannot be found. Contact the administrator. "Destinations to which encrypted files will be sent contain users that could not be verified by the certificates. Check the destinations." S/MIME certificates are valid, but the Certificate Authority could not be found for the destination. Contact the administrator. "Entered user code is not correct." You have entered an incorrect user code. Check the authentication settings, and then enter a correct user code. "Exceeded max. E-mail size. Sending E-mail has been cancelled. Check [Max. Email Size] in Scanner Features." The maximum e-mail size has been exceeded. • In [Scanner Features], under [Send Settings], increase the size of [Max. E-mail Size]. • In [Scanner Features], under [Send Settings], set [Divide & Send Email] to [Yes (per Page)] or [Yes (per Max. Size)]. 87