Ricoh CL3500N Maintenance Manual - Page 83

Troubleshooting Printer Does Not Print Possible Cause Solutions Is the power on? Confirm that the cable is securely plugged into the power outlet and the printer. Turn on the power. Does the Online indicator If not, press {Online} key to light it. stay on? Does the Alert indicator stay red? If so, check the error message on the display and take the required action. Is paper loaded? Load paper into the paper tray or onto the bypass tray. See p.15 "Loading Paper". Can you print a configura- If you cannot print a configuration page, it probably indicates a tion page? printer malfunction. Contact your sales or service representative. See "Test Printing", Setup Guide. Is the interface cable con- Connect the interface cable securely. If it has a fastener, fasten it nected securely to the securely as well. printer and the computer? Are you using the correct interface cable? The type of interface cable you should use depends on the computer you use. Be sure to use the correct one. If the cable is damaged or worn, replace it with a new one. See p.111 "Specifications". Is the Data In indicator blinking or lit after starting the print job? If not blinking or lit, the data is not being sent to the printer. ❖ If the printer is connected to the computer using the interface cable Check the port connection setting is correct. For details about checking the port connection, see p.84 "Checking the port connection". How is the signal strength when using the wireless LAN? ❖ Network Connection Contact your network administrator. ❖ Ad hoc Mode or 802.11 Ad hoc Mode Either move to a location where the signal is good, or remove obstructions. ❖ Infrastructure Mode Check the signal status from the [Maintenance] menu on the control panel. If the signal is poor, either move to a location where it is good, or remove obstructions. 83