Ricoh IM C300F User Guide - Page 221

See Transferring a Received Fax Document to, E-mail Address or Folder, User Guide Full

Page 221 highlights

When a Message Appears While Using the Fax Function Message Condition Solution and reference "Network communication has failed. Failed to connect to the destination. Please check if the destination is correct and destination machine status." The SMTP server could not be found. The DNS server could not be found. The machine is not connected to the network. Check [SMTP Server] on [Settings] [System Settings] [Send (Email/Folder)] [Email]. Check [DNS Configuration] on [Settings] [System Settings] [Network/Interface]. Check that the machine is connected to the network correctly. Communication with the destination specified for Folder Transfer could not be established properly. • Check that the computer specified as the transfer destination is operating normally and connected to the network. • Check the transfer settings. See "Transferring a Received Fax Document to E-mail Address or Folder", User Guide (Full Version). The destination could not be found when the fax was sent without using the SMTP server. Check that the destination is specified correctly. See "Sending Internet Faxes without Using SMTP Server", User Guide (Full Version). "Network communication has failed. Failed to connect to the destination folder. Please check if the destination is correct and destination machine settings." The shared folder specified as the destination of Folder Transfer cannot be found. Specify the destination from the address book, press [Edit], and check that the setting in the [Destinations] tab [Folder] matches the folder name or path of the shared folder on the destination computer. If the shared folder on the destination computer has been deleted, create the folder. See "Transferring a Received Fax Document to E-mail Address or Folder", User Guide (Full Version). 219

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Message
Condition
Solution and reference
"Network communication
has failed. Failed to
connect to the
destination. Please check
if the destination is
correct and destination
machine status."
The SMTP server could
not be found.
Check [SMTP Server] on [Settings]
[System
Settings]
[Send (Email/Folder)]
[Email].
The DNS server could
not be found.
Check [DNS Configuration] on [Settings]
[System Settings]
[Network/Interface].
The machine is not
connected to the
network.
Check that the machine is connected to the
network correctly.
Communication with the
destination specified for
Folder Transfer could
not be established
properly.
Check that the computer specified as the
transfer destination is operating normally
and connected to the network.
Check the transfer settings.
See "Transferring a Received Fax
Document to E-mail Address or Folder",
User Guide (Full Version).
The destination could
not be found when the
fax was sent without
using the SMTP server.
Check that the destination is specified correctly.
See "Sending Internet Faxes without Using
SMTP Server", User Guide (Full Version).
"Network communication
has failed. Failed to
connect to the destination
folder. Please check if the
destination is correct and
destination machine
settings."
The shared folder
specified as the
destination of Folder
Transfer cannot be
found.
Specify the destination from the address book,
press [Edit], and check that the setting in the
[Destinations] tab
[Folder] matches the
folder name or path of the shared folder on the
destination computer.
If the shared folder on the destination computer
has been deleted, create the folder.
See "Transferring a Received Fax Document to
E-mail Address or Folder", User Guide (Full
Version).
When a Message Appears While Using the Fax Function
219