Ricoh IM C300F User Guide - Page 223

When a Message Appears While Using the Fax Function Message Condition Solution and reference "Network communication has failed. Failed to send. Please check the access privilege setting of the destination." A malfunction is occurring on an SMTP server, the computer specified as the destination for Folder Transfer, or the computer specified as the destination when sending an e-mail without using the SMTP server. Check that the SMTP server and the destination computers are functioning normally. The shared folder specified as the transfer destination cannot be found in Folder Transfer. Creating a shared folder on the destination computer. To check the folder name, select the destination in the address book, press [Edit], and see "Path" in [Destination] tab [Folder]. See "Transferring a Received Fax Document to E-mail Address or Folder", User Guide (Full Version). The user name and/or password registered in the address book are invalid when performing Folder Transfer. Select the forwarding destination in the address book, press [Edit], and specify [Destinations] tab [Folder] [Folder Authentication Info] again. See "Registering the Destination Folder to Use for Send to Folder", User Guide (Full Version). "Network communication has failed. Failed to send. Please check the administrator email address setting." The administrator e-mail address is not registered when the machine is configured to send Records by e-mail. • Specify [Settings] [System Settings] [Send (Email/Folder)] [Email] [Administrator's Email Address]. • When configuring the machine to not send Records by e-mail, change the current value of bit number [4] under switch number [21] in [Settings] [Fax Settings] [Detailed Initial Settings] [Parameter Setting] [Parameter Setting]. See "Viewing the History of Sent and Received Faxes", User Guide (Full Version). 221