Ricoh IM C300F User Guide - Page 245
When a Message Appears While Using the Scanner Function, Messages that Appear on the Control Panel
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When a Message Appears While Using the Scanner Function When a Message Appears While Using the Scanner Function • When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings]. Messages that Appear on the Control Panel Message "All the pages are detected as blank. No file was created." Cause Solution and reference The original was placed with the wrong side facing down when [Delete Blank Page] or [Delete Blank Page] in OCR is specified. • When scanning on the exposure glass, place the original with the side to scan facing down. • When scanning on the ADF, place the original with the side to scan facing up. All pages in the scanned original were determined to be blank when [Delete Blank Page] is specified. All pages in the scanned original were determined to be blank when [Delete Blank Page] in OCR is specified. Change [Settings] [Scanner Settings] [Scan] [Blank Page Detection] [OCR Scanned PDF: Blank Page Sensitivity] to [Sensitivity Level 1]. The machine detects a blank page only when the original is completely white. Decrease the value in [Settings] [Scanner Settings] [Scan] [Blank Page Detection] [Blank Page Detection Level]. 243