Ricoh IM C300F User Guide - Page 227
Messages that Appear When the Remote Fax Function Is Unavailable
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When a Message Appears While Using the Fax Function Message Condition Solution and reference "Network communication has failed. The IP address may be invalid. Please check the network settings." The settings in [SIP Server IP Address] and [Effective Protocol] do not match. Check that SIP Server IP Address in [Settings] [Fax Settings] [Detailed Initial Settings] [IP-Fax Settings] [SIP Settings] and [Effective Protocol] on [Settings] [System Settings] [Network/Interface] are correct. An invalid IP address is registered. Specify the correct [Effective Protocol] and [IP Address (IPv4)], or [IP Address (IPv6)] on [Settings] [System Settings] [Network/ Interface]. See "Connecting to a Wired LAN", User Guide (Full Version). "Network communication has failed. The line has been disconnected. Please check the destination and caller ID notification setting." The destination terminated the communication. • Check that the destination is specified correctly. • If the destination refuses to receive a fax with no sender information, enable notifying of the information and send the fax again. "Network communication has failed. The mail address for authentication does not match with administrator's one. Please check the settings." When a signature is specified, the SMTP authentication e-mail address or POP before SMTP authentication email address does not match the administrator e-mail address. Check that the authentication e-mail address matches the address specified in [Settings] [System Settings] [Send (Email/Folder)] [Email] [Administrator's Email Address]. See "Machine Status Notification by E-mail", User Guide (Full Version). • Change the current value to [1] under switch number [21] and bit number [6] in [Settings] [Fax Settings] [Detailed Initial Settings] [Parameter Setting] [Parameter Setting] to disable displaying the "Network communication has failed." message. Change the setting when you are not using the IP-Fax or Internet Fax function. • See "Changing the Parameter Settings", User Guide (Full Version). Messages that Appear When the Remote Fax Function Is Unavailable For details about your network environment, consult the network administrator. 225