Ricoh IM C300F User Guide - Page 265

When Other Messages Appear Message "Authentication has failed." W/L0511-000 W0517-000 "Authentication has failed." W/L0606-004 "Authentication has failed." W/L0607-001 "Authentication has failed." W/L0612-005 "Authentication has failed." W/L0707-001 Cause Solution and reference The user registered on the machine has the same name as another user distinguished by the unique attribute of the authentication server. • Delete the older user that is redundant, or change the login name. • If the message is displayed after switching the authentication server, delete the user on the old server. A user name that cannot be specified in the login user name was specified. Do not use "other", "admin", "supervisor", or "HIDE*" in user account names. Web Image Monitor or another method was used to edit or create a backup of the address book. Wait a while. The number of users registered in the address book has reached the upper limit, and autoregistration failed. Ask the user administrator to delete users that are no longer needed from the address book. Web Image Monitor or another method was used to edit or create a backup of the address book. Wait a while. *1 When obtaining user groups, check the following: • The user account that can obtain user groups is sAMAccountName (user). Do not use UserPrincipalName ([email protected]) as the user name. • Check whether the name in "Group" is correctly specified including the case-sensitivity in [Settings] [System Settings] [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [User Authentication Management] [Windows Authentication]. • Select the user in the address book, press [Edit], and then check that [Unavailable] is specified for each function under the [User Management / Others] tab [User Management] [Available Functions / Applications]. 263