Ricoh Priport HQ7000 Printer Reference - Page 79

Printer does not Print

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Printer does not Print Printer does not Print Possible Cause Solutions Is the power on? Turn on the printer. Does the Printer key stay If so, check the error message or warning status on the display and red? take the required action. Are there any error messag- Check the error message, and take the required action. es on the display panel? Is the interface cable prop- Connect the interface cable properly. erly connected? If there are any connectors or screws, make sure that they are fas- tened securely. Are you using the correct Be sure to use the correct one. If the cable is damaged or worn, re- interface cable? place it with a new one. Did you connect the inter- Be sure to connect the interface cable before turning on the main face cable after turning on switch. the main switch? Is the specified paper set? Set the specified paper in the paper feed tray. Does the Error indicator Check the error message, and take the required action. stay red? Is the Data In indicator blinking or lit? If it is not, the data does not reach the printer. Check the printer cable connection. Also confirm that the printer port settings are correct. Can you make a proof print? If you cannot print a system configuration list or a PS Font List from the printer, the printer might be out of order. Contact your sales or service representative. Is "Waiting" displayed? Perform one of the following procedures: • Wait until the job is finished. • Cancel by pressing [Job Reset]. Is the signal status satisfac- To check signal status, press the {UserTools} key, and then select tory when using IEEE [System Settings]. On the [Interface Settings], select [IEEE 802.11b], 802.11b interface unit in in- and then select [Wireless LAN Signal] . If signal quality is poor, re- frastructure mode? move objects that might cause interference. Note ❒ You can check signal status only when using IEEE 802.11b interface unit in infrastructure mode. When using IEEE 802.11b interface unit, is the SSID correctly set? Check using the machine's control panel that the SSID is correctly set. see "User Tools Menu (System Settings)", Network Guide. When using IEEE 802.11b interface unit, is the access point correctly set? Check access point settings when in infrastructure mode. Depending on the access point, client access may be limited by MAC address. Also, check there are no problems in transmission between access point and wired clients, and between access point and wireless clients. 5 73

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Printer does not Print
73
5
Printer does not Print
Possible Cause
Solutions
Is the power on?
Turn on the printer.
Does the Printer key stay
red?
If so, check the error message or warning status on the display and
take the required action.
Are there any error messag-
es on the display panel?
Check the error message, and take the required action.
Is the interface cable prop-
erly connected?
Connect the interface cable properly.
If there are any connectors or screws, make sure that they are fas-
tened securely.
Are you using the correct
interface cable?
Be sure to use the correct one. If the cable is damaged or worn, re-
place it with a new one.
Did you connect the inter-
face cable after turning on
the main switch?
Be sure to connect the interface cable before turning on the main
switch.
Is the specified paper set?
Set the specified paper in the paper feed tray.
Does the Error indicator
stay red?
Check the error message, and take the required action.
Is the Data In indicator
blinking or lit?
If it is not, the data does not reach the printer. Check the printer
cable connection. Also confirm that the printer port settings are
correct.
Can you make a proof
print?
If you cannot print a system configuration list or a PS Font List
from the printer, the printer might be out of order. Contact your
sales or service representative.
Is “Waiting” displayed?
Perform one of the following procedures:
•
Wait until the job is finished.
•
Cancel by pressing
[
Job Reset
]
.
Is the signal status satisfac-
tory when using IEEE
802.11b interface unit in in-
frastructure mode?
To check signal status, press the
{
UserTools
}
key, and then select
[
System Settings
]
. On the
[
Interface Settings
]
, select
[
IEEE 802.11b
]
,
and then select
[
Wireless LAN Signal
]
. If signal quality is poor, re-
move objects that might cause interference.
Note
❒
You can check signal status only when using IEEE 802.11b in-
terface unit in infrastructure mode.
When using IEEE 802.11b
interface unit, is the SSID
correctly set?
Check using the machine's control panel that the SSID is correctly
set.
see “User Tools Menu (System Settings)”,
Network Guide
.
When using IEEE 802.11b
interface unit, is the access
point correctly set?
Check access point settings when in infrastructure mode. Depend-
ing on the access point, client access may be limited by MAC ad-
dress.
Also, check there are no problems in transmission between access
point and wired clients, and between access point and wireless cli-
ents.