Ricoh Priport HQ7000 Printer Reference - Page 82

Other Printing Problems

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Troubleshooting Other Printing Problems Status Possible Causes, Descriptions, and Solutions Multiple pages are fed through Remove all paper from the paper feed tray and fan it gently the printer at once. to get air between the sheets. After that, load it back into the paper feed tray. The image is printed on the re- Load the paper the other way up. verse side of the paper. Paper misfeeds occur frequently. Use the recommended paper. Avoid using curled, folded, wrinkled, perforated or glossy paper. The display panel error message Open the front cover of the printer and then close it. stays on after removing the misfed paper. A print instruction was issued User code management may have been set. Ask the adminis- from the computer, but printing trator about valid user codes. To print, the user code must be 5 did not start. entered from the printer driver. Photo images are coarse. Some applications reduce print resolution. Images are cut off, or excess is printed. You may be using paper smaller than the size selected in the application. Use the same size paper as that selected in the application. If you cannot load paper of the correct size, use the reduction function to reduce the image, and then print. See the printer driver Help. Page layout is not as expected. Print areas differ depending on printer used. Information that fits on a single page on one printer may not fit on a single page of another printer. Adjust the [Printable area:] setting on the [Printer Configuration...] tab in the RPCS printer driver. See the printer driver Help. 76

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Troubleshooting
76
5
Other Printing Problems
Status
Possible Causes, Descriptions, and Solutions
Multiple pages are fed through
the printer at once.
Remove all paper from the paper feed tray and fan it gently
to get air between the sheets. After that, load it back into the
paper feed tray.
The image is printed on the re-
verse side of the paper.
Load the paper the other way up.
Paper misfeeds occur frequently.
Use the recommended paper. Avoid using curled, folded,
wrinkled, perforated or glossy paper.
The display panel error message
stays on after removing the mis-
fed paper.
Open the front cover of the printer and then close it.
A print instruction was issued
from the computer, but printing
did not start.
User code management may have been set. Ask the adminis-
trator about valid user codes. To print, the user code must be
entered from the printer driver.
Photo images are coarse.
Some applications reduce print resolution.
Images are cut off, or excess is
printed.
You may be using paper smaller than the size selected in the
application. Use the same size paper as that selected in the
application. If you cannot load paper of the correct size, use
the reduction function to reduce the image, and then print.
See the printer driver Help.
Page layout is not as expected.
Print areas differ depending on printer used. Information
that fits on a single page on one printer may not fit on a single
page of another printer.
Adjust the
[
Printable area:
]
setting on the
[
Printer Configura-
tion...
]
tab in the RPCS printer driver.
See the printer driver Help.