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Sharp AR M550N AR-M550 AR-M620 AR-M700 Operation Manual - Page 162

Sharp AR M550N - B/W Laser - Copier Manual

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TROUBLESHOOTING This section explains problems frequently encountered when using the document filing function. If you experience any difficulty, refer to the following table. For information on general machine problems, printer problems, fax problems, and network scanner problems, please see the troubleshooting sections of the appropriate manuals. Problem A saved file has disappeared. A file cannot be deleted. A file's attribute cannot be set to [CONFIDENTIAL]. A file's attribute cannot be changed to [PROTECT]. A name in the Quick File folder is cut off. Resolution settings are not possible. A file name cannot be programmed or changed. A custom folder name cannot be programmed or changed. The printing speed of a saved file is slow. Check Was the file called up and then printed by touching the [PRINT AND DELETE THE DATA] key? Is the file's attribute set to [PROTECT]? Is the file in the main or custom folder? Is the file set to [CONFIDENTIAL]? Was the name programmed in the advanced transmission settings? Was the file saved at low resolution? Have you entered prohibited characters in the file name? Have you entered prohibited characters in the folder name? The file was saved using one of the following resolution settings: G 200 x 200 dpi resolution. G STANDARD (200 x 100 dpi) or FINE (200 x 200 dpi) Cause and solution A file that is printed using the [PRINT AND DELETE THE DATA] key is automatically deleted after being printed. To print a file without deleting it, use the [PRINT AND SAVE THE DATA] key. A file cannot be deleted when its attribute is set to [PROTECT]. Change the attribute to [SHARING] and then delete the file. A file in the Quick File folder cannot be set to [CONFIDENTIAL]. Move the file to a different folder or set it to [PROTECT]. A file cannot be simultaneously set to [CONFIDENTIAL] and [PROTECT]. If set to [CONFIDENTIAL], use [PROPERTY CHANGE] (page 7-18) to change the attribute to [PROTECT]. If the name was programmed in the advanced transmission settings before the file was saved in the Quick File folder, that name will be used. However, if the name is longer than the maximum name length of the Quick File folder (30 characters), the excess characters will be discarded. A saved file cannot be transmitted at a resolution higher than the resolution at which it was saved. Certain characters (symbols) cannot be used in file names. See "ENTERING CHARACTERS" (entering numbers and symbols) on page 7-26. Certain characters (symbols) cannot be used in folder names. See "ENTERING CHARACTERS" (entering numbers and symbols) on page 7-26. When a file is saved using one of the resolutions setting at left, the printing speed will be slower than when other resolution settings are used. 7-28

Section	Page
Part 1: General Information	3
PRODUCT CONFIGURATIONS	5
OPERATION MANUALS	5
INSTALLATION REQUIREMENTS	6
CAUTIONS	7
Laser Information	8
CONTENTS	9
INTRODUCTION	12
Original and paper sizes	12
The meaning of \	12
MAIN FEATURES	13
PART NAMES AND FUNCTIONS	19
Exterior	19
Interior	20
Other optional equipment	21
Operation panel	22
Touch panel	23
Using the touch panel	23
Selecting a function	23
Job status screen (common to print, copy, fax, network scan and Internet fax)	24
TURNING THE POWER ON AND OFF	26
AUDITING MODE	27
Using the machine when the auditing mode is enabled	27
LOADING PAPER	30
Identifying the trays	30
Loading paper in paper tray 1 - tray 2	30
Loading paper in paper tray 3	31
Changing the paper size in paper tray 3	31
Loading tabbed paper	32
Loading transparency film	32
Changing the paper size in paper tray 4	32
Loading paper in paper tray 5 (optional large capacity tray)	33
Specifications (optional large capacity tray)	33
Loading paper in the bypass tray	34
Loading tabbed paper in the bypass tray	34
Important points when using the bypass tray	35
Specifications of paper trays (Types and sizes of paper that can be used in the trays)	36
More information on plain paper	37
More information on special media that can be used	37
Paper that can be used for automatic two-sided printing	37
Setting the paper type and paper size	38
User type	39
Setting the paper size when a special size is loaded	40
Trays 3 and the bypass tray	40
Inserter (option)	40
CUSTOM SETTINGS	41
General procedure for custom settings	41
About the settings	43
Total count	43
Default settings	43
List print	43
Paper tray settings	43
REPLACING THE TONER CARTRIDGES	44
STORAGE OF SUPPLIES	45
Proper storage	45
MISFEED REMOVAL	46
Misfeed removal guidance	46
Misfeed in the transport area, fusing area, and exit area	47
Misfeed in the duplex unit	48
Misfeed in the paper feed area	49
Misfeed in paper tray 1 - tray 2	49
Misfeed in paper tray 3	50
Misfeed in the tray 4	50
Misfeed in the bypass tray	51
Misfeed in the tray 5	52
REMOVING AN ORIGINAL MISFEED	53
Removing a misfed original from the automatic document feeder	53
TROUBLESHOOTING	54
FINISHER AND SADDLE STITCH FINISHER	58
Part names	58
Specifications	58
Supplies	59
Finishing methods	60
Sort mode	60
Group mode	60
Offset mode	60
Staple sort mode	60
Original orientation when using the staple sort or punch function	61
Saddle stitch function (only saddle stitch finisher)	61
Hole punching (only if a punch module is installed)	61
Finishing modes and finisher functions	62
Staple cartridge replacement and staple jam removal	63
Replacing the cartridge in the finisher	63
Replacing the cartridge in the saddle stitch finisher	64
Removing a staple jam in the finisher	65
Removing a staple jam in the saddle stitch finisher	66
Disposal of hole punch scrap (when the punch module is installed)	66
Removing a misfeed	67
General procedure for the finisher and saddle stitch finisher	67
When a saddle stitch finisher is installed	67
When a punch module is installed	68
Troubleshooting finisher/saddle stitch finisher problems	69
INSERTER	70
Part names	70
Specifications	70
Loading paper	71
Manual operation of the inserter	71
Alarm display	72
Using the inserter	72
Misfeed removal	73
Misfeed in the inserter	73
Troubleshooting inserter problems	74
Part 2: Copier Operation	75
AUTOMATIC DOCUMENT FEEDER	78
Acceptable originals	78
Size and weight of acceptable originals	78
Total number of originals that can be set in the document feeder tray	78
Notes on use of the automatic document feeder	78
PLACING ORIGINALS	79
Using the automatic document feeder	79
Using the document glass	79
Standard original placement orientations	80
Automatic copy image rotation - rotation copying	80
CHECKING THE SIZE OF A PLACED ORIGINAL	81
Manually setting the scanning size	81
STORING, DELETING, AND USING ORIGINAL SIZES	82
Storing or deleting an original size	82
USING A STORED ORIGINAL SIZE	82
NORMAL COPYING	83
Making copies with the automatic document feeding function	83
1-sided copies of 1-sided originals	83
Copy output (sort and group)	85
Selecting the output tray (when an optional finisher or saddle stitch finisher is installed)	85
Automatic two-sided copying using the automatic document feeding function	86
Copying from the document glass	87
1-sided copies of 1-sided originals	87
Automatic two-sided copying from the document glass	89
ADJUSTING THE EXPOSURE	90
Automatic exposure adjustment	90
Selecting the exposure mode and manually adjusting the exposure level	90
REDUCTION/ENLARGEMENT/ZOOM	91
Automatic selection (auto image)	91
Manual selection (preset copy ratios/zoom)	92
XY ZOOM	94
SPECIAL PAPERS	96
SPECIAL MODES	98
General procedure for using special functions	98
Margin shift	99
Erase	100
Dual page copy	101
Pamphlet copy	102
Job build	104
Tandem copy	105
Covers/inserts	107
About the explanations of covers and inserts	107
Preparations for using covers and inserts	107
Procedure for inserting front and back cover paper	108
Procedure for adding inserts	109
Checking, editing, and deleting cover/insert pages	111
Examples of covers and inserts	112
Symbols used for covers and inserts	112
Covers (One-sided copying of one-sided originals)	113
Covers (Two-sided copying of one-sided originals)	114
Covers (One-sided copying of Two-sided originals)	115
Covers (Two-sided copying of two-sided originals)	116
Inserts (One-sided copying of one-sided originals)	117
Inserts (One-sided copying of two-sided originals)	117
Transparency film with insert sheets	118
Multi shot	119
Book copy	121
Tab copy	122
Card shot	124
Mirror image	126
B/W reverse	126
STORING, USING AND DELETING JOB PROGRAMS	127
Storing a job program	127
If a number key is selected in step 3 that has already been programmed.	127
Calling up a job program	128
Deleting a stored job program	128
INTERRUPTING A COPY RUN	129
USER MAINTENANCE	132
Cleaning the document glass and the automatic document feeder	132
TROUBLESHOOTING	133
OVERVIEW	136
Document filing function	136
Data flow	136
Quick File folder	137
Main folder*1	137
Custom folder*1	137
Attributes of saved files	137
TO USE THE DOCUMENT FILING FUNCTION	138
A look at the operation panel	138
Saving files	138
Main screen of document filing	139
Document filing icons	139
SAVING A DOCUMENT IMAGE FILE	140
Quick File	140
Filing	141
Print jobs	143
Using a print job file (printing, deleting, transmitting, etc.)	143
Scan Save	144
Using special functions for scan save.	146
CALLING UP AND USING A FILE	147
Searching for and calling up a saved file	147
Procedure for searching for a file	147
Calling up and using a saved file	149
General procedure for using a saved file	149
[Print]	150
[Send]	151
[Property change]	152
[Move]	153
[Delete]	153
[Detail]	153
Calling up and manipulating a file from the job status screen	154
CUSTOM SETTINGS	155
Creating, editing, and deleting user names and folders	155
General procedure for creating, editing, and deleting user names and folders	155
Programming a user name	156
Editing and deleting a user name	157
Creating a custom folder	158
Editing/deleting a custom folder	159
ENTERING CHARACTERS	160
Entering alphabetical characters	160
Entering numbers and symbols	161
TROUBLESHOOTING	162
SPECIFICATIONS	164

Match case Limit results 1 per page

7-28

TROUBLESHOOTING

This section explains problems frequently encountered when using the document filing function. If you experience

any difficulty, refer to the following table. For information on general machine problems, printer problems, fax

problems, and network scanner problems, please see the troubleshooting sections of the appropriate manuals.

Problem

Check

Cause and solution

A saved file has

disappeared.

Was the file called up and then printed by

touching the [PRINT AND DELETE THE

DATA] key?

A file that is printed using the [PRINT AND

DELETE THE DATA] key is automatically

deleted after being printed. To print a file

without deleting it, use the [PRINT AND

SAVE THE DATA] key.

A file cannot be

deleted.

Is the file's attribute set to [PROTECT]?

A file cannot be deleted when its attribute is

set to [PROTECT]. Change the attribute to

[SHARING] and then delete the file.

file's

attribute

cannot be set to

[CONFIDENTIAL].

Is the file in the main or custom folder?

A file in the Quick File folder cannot be set to

[CONFIDENTIAL]. Move the file to a

different folder or set it to [PROTECT].

file's

attribute

cannot be changed

to [PROTECT].

Is the file set to [CONFIDENTIAL]?

A file cannot be simultaneously set to

[CONFIDENTIAL] and [PROTECT]. If set to

[CONFIDENTIAL],

use

[PROPERTY

CHANGE] (page 7-18) to change the

attribute to [PROTECT].

A name in the

Quick

File folder is cut off.

Was the name programmed in the advanced

transmission settings?

If the name was programmed in the

advanced transmission settings before the

file was saved in the Quick File folder, that

name will be used. However, if the name is

longer than the maximum name length of the

Quick File folder (30 characters), the excess

characters will be discarded.

Resolution settings

are not possible.

Was the file saved at low resolution?

A saved file cannot be transmitted at a

resolution higher than the resolution at

which it was saved.

A file name cannot

be programmed or

changed.

Have you entered prohibited characters in

the file name?

Certain characters (symbols) cannot be

used in file names. See "ENTERING

CHARACTERS" (entering numbers and

symbols) on page 7-26.

custom

folder

name

cannot

programmed

changed.

Have you entered prohibited characters in

the folder name?

Certain characters (symbols) cannot be

used in folder names. See "ENTERING

CHARACTERS" (entering numbers and

symbols) on page 7-26.

The printing speed

of a saved file is

slow.

The file was saved using one of the following

resolution settings:

●

200 x 200 dpi resolution.

●

STANDARD (200 x 100 dpi) or FINE (200

x 200 dpi)

When a file is saved using one of the

resolutions setting at left, the printing speed

will be slower than when other resolution

settings are used.