Sony Ericsson Z525a User Guide - Page 83

Troubleshooting I cannot use the Internet/WAP Possible cause: Your subscription does not include data capability. Solution: Please contact Cingular. Possible cause: Internet settings are missing or incorrect. Solution: Go to www.SonyEricsson.com/support, choose your phone model, then choose "Phone setup - WAP" and follow the instructions. % 63 Settings. The phone cannot be detected by other users via Bluetooth Possible cause: You have not turned Bluetooth on. Solution: Make sure that Bluetooth is turned on and that your phone is visible to other users. % 69 To hide or show your phone when using Bluetooth. Master reset The changes that you have made to settings and the content that you have added or edited, will be deleted. • If you select Reset Settings, the changes that you have made to settings will be deleted. • If you select Reset Device, in addition to your changes to settings, all contacts, messages, personal data, and content that you have downloaded, received or edited will also be deleted. To reset the phone 1 } Settings } the General tab } Master Reset. 2 } Reset Settings or } Reset Device. 3 } Yes to continue. 4 Enter the phone lock code (0000 or the new code if you have changed it) } OK. If you select Reset Device, content such as melodies and pictures that you have downloaded, received or edited is also deleted. Error messages Insert SmartChip Possible cause: There is no SmartChip in the phone or you may have inserted it incorrectly. Solution: Insert a SmartChip. % 5 To insert SmartChip and battery. Possible cause: The SmartChip connectors need cleaning. Solution: Remove the SmartChip and clean it. Also check that the card is not damaged in a way that may prevent connection to the phone connectors. In that case, contact Cingular for a new SmartChip. 82 This is the Internet version of the user's guide. © Print only for private use.