Sony DSC-P92 Operating Instructions (primary manual) - Page 91

Computers, Movie MPEG movie/Clip Motion/Multi Burst

Page 91 highlights

Symptom The resizing function does not work. You cannot attach a print (DPOF) mark. You cannot cut a movie. Cause Solution • Movie (MPEG movie)/Clip Motion/Multi Burst - files cannot be resized. • Print (DPOF) marks cannot be attached to movie - (MPEG movie)/Clip Motion files. • The movie is not long enough to cut. - • Protected movie (MPEG movie), Clip Motion, - Multi Burst files and still images cannot be cut. Troubleshooting Computers Symptom Cause Solution You do not know whether - or not your OS can be used with the camera. p Check "Recommended computer environment" (pages 74, 84). You cannot install the - USB driver. p In Windows 2000, log on as Administrator (authorized Administrators). Your computer does not recognize your camera. • The camera is turned off. p Turn on the camera (page 16). • The battery level is too low. p Use the AC Adaptor (not supplied) (page 15). • You are not using the supplied USB cable. p Use the supplied USB cable (page 78). • The USB cable is not connected securely. p Disconnect the USB cable, and securely connect it again. Make sure that "USB MODE" is displayed on the LCD screen (page 78). • [USB Connect] is set to [PTP] in the SET UP p Set it to [Normal] (page 103). settings. • The USB connectors on your computer are p Disconnect the USB cables except for those connected to the connected to other equipment besides the keyboard and the mouse. keyboard, the mouse. • The camera is not directly connected to your p Directly connect the camera and your computer without using a computer. USB hub. • The USB driver is not installed. p Install the USB driver (page 75). • Your computer does not properly recognize the p Delete the erroneously recognized device from your computer, device because you connected the camera and then install the USB driver (pages 75, 80). your computer with the USB cable before you installed the "USB Driver" from the supplied CD-ROM. 91

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91
Troubleshooting
Computers
The resizing function
does not work.
Movie (MPEG movie)/Clip Motion/Multi Burst
files cannot be resized.
You cannot attach a print
(DPOF) mark.
Print (DPOF) marks cannot be attached to movie
(MPEG movie)/Clip Motion files.
You cannot cut a movie.
The movie is not long enough to cut.
Protected movie (MPEG movie), Clip Motion,
Multi Burst files and still images cannot be cut.
Symptom
Cause
Solution
You do not know whether
or not your OS can be
used with the camera.
p
Check “Recommended computer environment” (pages 74, 84).
You cannot install the
USB driver.
p
In Windows 2000, log on as Administrator (authorized
Administrators).
Your computer does not
recognize your camera.
The camera is turned off.
The battery level is too low.
You are not using the supplied USB cable.
The USB cable is not connected securely.
[USB Connect] is set to [PTP] in the SET UP
settings.
The USB connectors on your computer are
connected to other equipment besides the
keyboard, the mouse.
The camera is not directly connected to your
computer.
The USB driver is not installed.
Your computer does not properly recognize the
device because you connected the camera and
your computer with the USB cable before you
installed the “USB Driver” from the supplied
CD-ROM.
p
Turn on the camera (page 16).
p
Use the AC Adaptor (not supplied) (page 15).
p
Use the supplied USB cable (page 78).
p
Disconnect the USB cable, and securely connect it again. Make
sure that “USB MODE” is displayed on the LCD screen
(page 78).
p
Set it to [Normal] (page 103).
p
Disconnect the USB cables except for those connected to the
keyboard and the mouse.
p
Directly connect the camera and your computer without using a
USB hub.
p
Install the USB driver (page 75).
p
Delete the erroneously recognized device from your computer,
then install the USB driver (pages 75, 80).
Symptom
Cause
Solution