Sony NWZ-WS613BLK Help Guide (Printable PDF) - Page 212

Help Guide Troubleshooting Digital Music Player NWZ-WS613/WS615 You cannot charge your Walkman. Charge the battery within the ambient temperature range of 5 °C to 35 °C (41 ºF to 95 ºF). You need to turn the computer power on in order to charge your Walkman. Check whether the computer is in standby (sleep) or hibernation status. Check that the USB connection to the computer is made properly. There may be bad electrical contact in the connector. Disconnect your Walkman, and then reconnect it. Use the supplied USB cable. Your Walkman may not be able to connect properly to your computer when using a USB hub. Connect the Walkman directly to a USB connector on your computer. Check whether the operating system and operating system version installed on the computer are compatible with your Walkman. The battery may have deteriorated if you have not used your Walkman for more than a year. Contact your nearest Sony dealer. If the remedies above do not solve the problem, use a pen or paper clip, etc. to press the RESET button and reset your Walkman, and then connect again using USB. Related Topic Charging the battery System requirements Resetting your Walkman Customer support website 4 - 536 - 927 - 11(1) Copyright 2014 Sony Corporation 208