Sony PEG-NX73V Troubleshooting Q&A - Page 17

Error messages, Preferences, Welcome

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Troubleshooting Applications do not operate properly after a soft reset is performed B If you encounter application problems (such as improper operations, unusual display, or freezing during a soft reset) after you performed a reset, the reset may not be completed properly. In this case, perform a soft reset once again. If you cannot still solve your problem, try a hard reset. b For details, refer to "Basic operations of your CLIÉ™ handheld: Restarting your CLIÉ handheld" in the "Read This First (Operating Instructions)." Note on performing a reset After performing a reset, do not press the RESET button until the Preferences screen or the Welcome screen is displayed. I cannot use the Jog Dial™ navigator B The Jog Dial™ navigator is not available for some applications. Error messages An error message is displayed repeatedly B Perform a soft reset by pressing the RESET button. b For details, refer to "Basic operations of your CLIÉ™ handheld: Restarting your CLIÉ handheld" in the "Read This First (Operating Instructions)." The message "Invalid process" is displayed when starting an application B If there is insufficient memory space in your CLIÉ handheld, "Memory Stick", or CF memory card, applications may not start properly. Delete any unnecessary data (after backing up any of that data you might need in the future) and try starting the application again. Continued on next page 17

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17
Troubleshooting
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Error messages
Applications do not operate properly after a soft reset is
performed
B
If you encounter application problems (such as improper operations,
unusual display, or freezing during a soft reset) after you performed a reset,
the reset may not be completed properly. In this case, perform a soft reset
once again. If you cannot still solve your problem, try a hard reset.
b
For details, refer to “Basic operations of your CLIÉ™ handheld: Restarting your
CLIÉ handheld” in the “Read This First (Operating Instructions).”
After performing a reset, do not press the RESET button until the
Preferences
screen or the
Welcome
screen is displayed.
I cannot use the Jog Dial™ navigator
B
The Jog Dial™ navigator is not available for some applications.
An error message is displayed repeatedly
B
Perform a soft reset by pressing the RESET button.
b
For details, refer to “Basic operations of your CLIÉ™ handheld: Restarting your
CLIÉ handheld” in the “Read This First (Operating Instructions).”
The message “Invalid process” is displayed when starting
an application
B
If there is insufficient memory space in your CLIÉ handheld, “Memory
Stick”, or CF memory card, applications may not start properly. Delete any
unnecessary data (after backing up any of that data you might need in the
future) and try starting the application again.
Note on performing a reset
Continued on next page
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