Sony PEG-NX73V Troubleshooting Q&A - Page 8

Problems with Image Upload Utility, Movie Player

Page 8 highlights

Contents of Troubleshooting (Continued) Symptoms Page Other problems I receive e-mail messages from Mailer Daemon Page 37 I cannot synchronize the mail data with the e-mail software on Page 37 my computer Problems with Image Upload Utility (For customers in Europe only) I cannot send e-mail messages transferred to the computer via Page 38 the HotSync® operation I received an e-mail message from Sony Style Imaging when I sent an e-mail transferred from my CLIÉ handheld to my computer via the HotSync® operation. The message said, "The attached file is in rich text format which is not supported. Please change e-mail application settings of your computer to send e-mail as unformatted text." Page 38 I received an e-mail message from Sony Style Imaging when Page 39 I sent the e-mail transferred from my CLIÉ handheld to my computer via the HotSync® operation. The message said, "The encoding of the attached file is not supported. Please set the e-mail application encoding of your computer to Base64." The registration confirmation mail from Sony Style Imaging Page 39 has not arrived yet I cannot send an e-mail message; transmission has been interrupted by an error Page 39 Problems with image files/movies A vertical band appears on the LCD display Page 40 I cannot use some features with MPEG Movie format files Page 40 I cannot change the title in Movie Player format files Page 40 I cannot play music (Audio Player) Playing music There is no sound Page 41 8

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8
Contents of Troubleshooting (Continued)
Symptoms
Page
Other problems
I receive e-mail messages from Mailer Daemon
Page 37
I cannot synchronize the mail data with the e-mail software on
my computer
Page 37
Problems with Image Upload Utility
(For customers in Europe only)
I cannot send e-mail messages transferred to the computer via
the HotSync
®
operation
Page 38
I received an e-mail message from Sony Style Imaging when
I sent an e-mail transferred from my CLIÉ handheld to my
computer via the HotSync
®
operation. The message said,
“The attached file is in rich text format which is not
supported. Please change e-mail application settings of your
computer to send e-mail as unformatted text.”
Page 38
I received an e-mail message from Sony Style Imaging when
I sent the e-mail transferred from my CLIÉ handheld to my
computer via the HotSync
®
operation. The message said,
“The encoding of the attached file is not supported. Please set
the e-mail application encoding of your computer to Base64.”
Page 39
The registration confirmation mail from Sony Style Imaging
has not arrived yet
Page 39
I cannot send an e-mail message; transmission has been
interrupted by an error
Page 39
Problems with image files/movies
A vertical band appears on the LCD display
Page 40
I cannot use some features with MPEG Movie format files
Page 40
I cannot change the title in
Movie Player
format files
Page 40
I cannot play music (Audio Player)
Playing music
There is no sound
Page 41