Sony PEG-NX73V Troubleshooting Q&A - Page 4

SonicStage, I cannot connect to the Internet - clie u software

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Playing music: SonicStage does not recognize the CLIÉ handheld even when it is placed in the cradle • Set to the music transfer mode. b For details, refer to "Audio Player" in the "CLIÉ Application Manual" installed on your computer. • Disconnect your CLIÉ handheld from the cradle, and place it in the cradle again. If the problem still persists, restart the computer. I cannot connect to the Internet using a Wireless LAN card • Check that the Wireless LAN card is recognized properly by your CLIÉ handheld. • Check that the correct settings are made under Network Preferences on your CLIÉ handheld. • Check that the correct network settings are made for the target device (access point). b For details, refer to the manual of each network card or target device. I cannot connect to the Internet • Follow the steps mentioned in "Customizing your CLIÉ™ handheld (Preferences): Changing the Network preferences" in the "Handbook" and check the settings of Network Preferences. • Check the connection between your CLIÉ handheld and network card. • NetFront v3.0 for CLIE may not be able to display certain websites designed for your computer's browser software. b For details, refer to the "CLIÉ Application Manual" installed on your computer. I cannot send or receive e-mail messages • Follow the steps described in "CLIE Mail" in the "CLIÉ Applications Manual" installed on your computer. Check that the settings of mail server, user name, and password are correct. • If you cannot send an e-mail message, check the destination e-mail address. If your problem still persists, then proceed to the next page. 4

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4
If your problem still persists, then proceed to the next page.
Playing music:
SonicStage
does not recognize the CLIÉ
handheld even when it is placed in the cradle
•
Set to the music transfer mode.
b
For details, refer to “Audio Player” in the “CLIÉ Application Manual” installed
on your computer.
•
Disconnect your CLIÉ handheld from the cradle, and place it in the cradle
again. If the problem still persists, restart the computer.
I cannot connect to the Internet using a Wireless LAN card
•
Check that the Wireless LAN card is recognized properly by your CLIÉ
handheld.
•
Check that the correct settings are made under
Network Preferences
on
your CLIÉ handheld.
•
Check that the correct network settings are made for the target device
(access point).
b
For details, refer to the manual of each network card or target device.
I cannot connect to the Internet
•
Follow the steps mentioned in “Customizing your CLIÉ™ handheld
(Preferences): Changing the Network preferences” in the “Handbook” and
check the settings of
Network
Preferences
.
•
Check the connection between your CLIÉ handheld and network card.
•
NetFront v3.0 for CLIE
may not be able to display certain websites
designed for your computer’s browser software.
b
For details, refer to the “CLIÉ Application Manual” installed on your computer.
I cannot send or receive e-mail messages
•
Follow the steps described in “CLIE Mail” in the “CLIÉ Applications
Manual” installed on your computer. Check that the settings of mail server,
user name, and password are correct.
•
If you cannot send an e-mail message, check the destination e-mail address.