Sony PEG-NX73V Troubleshooting Q&A - Page 45

Other problems, displayed on my computer screen

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Troubleshooting After I connect to the computer, the drive is recognized but the contents cannot be found B Reconnect your CLIÉ handheld to your computer after inserting "Memory Stick" media. Operation becomes unstable when connected to my computer B If you connect the cradle to your computer via a USB hub or extension USB cable, you may not be able operate your CLIÉ handheld properly. Make sure you connect the cradle directly to a USB port of your computer. The error message "Unsafe Removal of Device" is suddenly displayed on my computer screen B Do not remove the CLIÉ handheld from the cradle or tap Exit during check in/check out (sending music). Other problems My CLIÉ handheld does not produce any sound B If you connect the headphones to your CLIÉ handheld, the system sound of your CLIÉ handheld, the alarm sound and the game sound can be heard only through the headphones. B Check that the volume is not set to the Muting mode. "Memory Stick" media cannot be inserted B Insert the "Memory Stick" media in the correct direction. b For details, refer to "CLIÉ™ handheld components: Using "Memory Stick" media" in the "Read This First (Operating Instructions)." Continued on next page 45

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45
Troubleshooting
Other problems
After I connect to the computer, the drive is recognized
but the contents cannot be found
B
Reconnect your CLIÉ handheld to your computer after inserting “Memory
Stick” media.
Operation becomes unstable when connected to my
computer
B
If you connect the cradle to your computer via a USB hub or extension
USB cable, you may not be able operate your CLIÉ handheld properly.
Make sure you connect the cradle directly to a USB port of your computer.
The error message “Unsafe Removal of Device” is suddenly
displayed on my computer screen
B
Do not remove the CLIÉ handheld from the cradle or tap
Exit
during check
in/check out (sending music).
My CLIÉ handheld does not produce any sound
B
If you connect the headphones to your CLIÉ handheld, the system sound
of your CLIÉ handheld, the alarm sound and the game sound can be heard
only through the headphones.
B
Check that the volume is not set to the
Muting
mode.
“Memory Stick” media cannot be inserted
B
Insert the “Memory Stick” media in the correct direction.
b
For details, refer to “CLIÉ
™
handheld components: Using “Memory Stick”
media” in the “Read This First (Operating Instructions).”
Continued on next page
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