Sony PEG-NX73V Troubleshooting Q&A - Page 27
Dial prefix, Phone, Setup, Modem, Setup string, Speed, Setup/Modem, As fast as possible
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Troubleshooting I cannot perform the HotSync® operation via a modem B If a prefix is required, select the Dial prefix check box in the Phone Setup screen and enter the correct phone number. B Check whether you can hear any noise coming from your service line. In some cases, a line may be interrupted by noise interference. B When using a modem other than a CF modem card, check the battery power of the modem. Checking your computer B Check that your computer is turned on and the automatic shut-off setting in the power saving mode is disabled. B Check that the modem is properly connected to the service line. B Click the HotSync icon at the bottom right of your computer screen, and check that the Modem check box is selected. B Check that the modem connected to your computer is turned on. You cannot turn on a modem with your CLIÉ handheld if the Auto-Off feature is set. B Check that the modem is properly connected to the serial port of your computer. B Check the Setup string setting in the Setup window of the HotSync Manager. b For details, refer to the manual of your modem. B If problems arise when the Speed in the Setup/Modem window is set to As fast as possible or some other specific speed, reduce the transmission speed setting. B Check that the Speed setting in the Setup/Modem window is appropriate for your modem. B Turn off the modem for a while and turn it on again. Then reconnect the modem. Continued on next page 27