Sony PEG-NX73V Troubleshooting Q&A - Page 6

Contents of Troubleshooting (Continued) Symptoms Page I need help using the hardware keyboard Page 20 Numbers or symbols are entered when pressing the alphabet Page 20 keys on the hardware keyboard My CLIÉ handheld does not recognize handwritten characters Page 20 (when using Graffiti® writing system) My CLIÉ handheld does not recognize handwritten characters Page 21 (when using Decuma Input system) I forgot my password I forgot my password and my CLIÉ handheld is locked Page 21 I forgot my password and my CLIÉ handheld is not locked Page 22 I cannot perform the HotSync® operation Verify the following first I cannot start the HotSync® operation by pressing the HotSync button on the cradle I cannot cancel the HotSync® operation midway It takes a long time to complete the HotSync® operation Page 22 Page 24 Page 24 Page 24 Data cannot be synchronized with some applications when the Page 24 HotSync® operation is performed I cannot back up some data using the HotSync® operation Page 25 The Palm™ Desktop for CLIÉ software does not start or cannot be selected from the menu Page 26 The HotSync Manager does not start (The HotSync icon Page 26 is not displayed at the bottom right of my computer screen) The mail software on my computer starts automatically when starting the HotSync® operation I cannot perform the HotSync® operation via a modem I cannot perform the IR HotSync® operation If you still cannot perform the HotSync® operation Page 26 Page 26 Page 28 Page 29 6