Sony PEG-NX73V Troubleshooting Q&A - Page 35

NetFront v3.0 for CLIE, NetFront Settings, Options, CLIE Files, Prompt

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Troubleshooting I cannot access a certain website B Check that you enter the correct URL. Make sure you correctly differentiate "-" (hyphen) from " _ " (underscore), and "0" (number) from "O" (alphabet). B To enter "˜" (tilde) in the URL: • Select "~" from the Assistant menu in the Enter Address screen. • Display the numeric keyboard and tap "~". Note that the appearance of "˜" (tilde) on screen may differ between the computer and your CLIÉ handheld. • When you use the hardware keyboard to enter, press L key while pressing the (red) key. B When you access a website using bookmarks, the URL saved as the bookmark may be out of date. Try to find the updated URL by entering the URL of the upper directory. B While NetFront v3.0 for CLIE is running, tap the Menu icon, select NetFront Settings from the Options menu, and check the proxy settings. Contact your Internet Service Provider for information about proxy, address, and port settings. B The message "Memory is insufficient" is displayed. Restart NetFront v3.0 for CLIE. If the problem is not solved by restarting, perform a soft reset. B Downloaded files or saved pages cannot be deleted. You cannot delete files using NetFront v3.0 for CLIE. Use CLIE Files to delete files. B Playback of a movie file or sound file stops midway. A Prompt screen is displayed when you tap a movie file or a sound file to open from a website. If you select Open, and the playback stops midway, tap Save to save the file on "Memory Stick" media. Then play the saved file with a compatible application. b For details on each application format, refer to "CLIÉ Application Manual" installed on your computer. 35

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35
Troubleshooting
I cannot access a certain website
B
Check that you enter the correct URL. Make sure you correctly
differentiate “-” (hyphen) from “ _ ” (underscore), and “0” (number) from
“O” (alphabet).
B
To enter “˜” (tilde) in the URL:
•
Select “~” from the
Assistant
menu in the
Enter Address
screen.
•
Display the numeric keyboard and tap “~”. Note that the appearance of “˜”
(tilde) on screen may differ between the computer and your CLIÉ handheld.
•
When you use the hardware keyboard to enter, press L key while pressing
the
(red) key.
B
When you access a website using bookmarks, the URL saved as the
bookmark may be out of date. Try to find the updated URL by entering the
URL of the upper directory.
B
While
NetFront v3.0 for CLIE
is running, tap the Menu
icon, select
NetFront Settings
from the
Options
menu, and check the proxy settings.
Contact your Internet Service Provider for information about proxy,
address, and port settings.
B
The message “Memory is insufficient” is displayed.
Restart
NetFront v3.0 for CLIE
. If the problem is not solved by
restarting, perform a soft reset.
B
Downloaded files or saved pages cannot be deleted.
You cannot delete files using
NetFront v3.0 for CLIE
. Use
CLIE Files
to delete files.
B
Playback of a movie file or sound file stops midway.
A
Prompt
screen is displayed when you tap a movie file or a sound file to
open from a website. If you select
Open
, and the playback stops midway,
tap
Save
to save the file on “Memory Stick” media. Then play the saved file
with a compatible application.
b
For details on each application format, refer to “CLIÉ Application Manual”
installed on your computer.