Sony PEG-NX73V Troubleshooting Q&A - Page 26

The HotSync Manager does not start The HotSync, The mail software on my computer starts automatically - clie software

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Page 26 highlights

The Palm™ Desktop for CLIÉ software does not start or cannot be selected from the menu B Is the Palm™ Desktop for CLIÉ software properly installed on your computer? The hardware or the software of your computer may not be compatible with the Palm™ Desktop for CLIÉ software. Uninstall the Palm™ Desktop for CLIÉ software and reinstall. The HotSync Manager does not start (The HotSync icon is not displayed at the bottom right of my computer screen) B Reinstall the Palm™ Desktop for CLIÉ software. The mail software on my computer starts automatically when starting the HotSync® operation B Mail software that you do not use regularly or mail software that is not installed, is selected as your Mail System. Click the HotSync icon at the bottom right of your computer screen and select Custom. Select CLIE Mail from the Conduit list, and click Change. Then select the Mail System that you use regularly, and click OK. B The settings of the mail software are not complete. Set the mail software properly on your computer. I cannot perform the HotSync® operation via a modem Checking your CLIÉ handheld B Check that you enter the correct phone number for the access point. B If you are using call waiting on your service line, tap Network and Phone in the Preferences screen, select the Disable call waiting check box in the Phone Setup screen, and enter the correct phone number. 26

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26
The Palm™ Desktop for CLIÉ software does not start or
cannot be selected from the menu
B
Is the Palm™ Desktop for CLIÉ software properly installed on your
computer?
The hardware or the software of your computer may not be compatible
with the Palm™ Desktop for CLIÉ software. Uninstall the Palm™
Desktop for CLIÉ software and reinstall.
The HotSync Manager does not start (The HotSync
icon
is not displayed at the bottom right of my computer
screen)
B
Reinstall the Palm™ Desktop for CLIÉ software.
The mail software on my computer starts automatically
when starting the HotSync
®
operation
B
Mail software that you do not use regularly or mail software that is not
installed, is selected as your
Mail System
.
Click the HotSync
icon at the bottom right of your computer screen
and select
Custom
. Select
CLIE Mail
from the Conduit list, and click
Change
. Then select the
Mail System
that you use regularly, and click
OK
.
B
The settings of the mail software are not complete.
Set the mail software properly on your computer.
I cannot perform the HotSync
®
operation via a modem
Checking your CLIÉ handheld
B
Check that you enter the correct phone number for the access point.
B
If you are using call waiting on your service line, tap
Network
and
Phone
in the
Preferences
screen, select the
Disable call waiting
check box
in the
Phone Setup
screen, and enter the correct phone number.