TP-Link Archer D5 Archer D5 V1 User Guide - Page 124

Appendix B: Troubleshooting

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Archer D5 AC1200 Wireless Dual Band Gigabit ADSL2+ Modem Router User Guide Appendix B: Troubleshooting T1. How do I restore my modem router's configuration to its factory default settings? With the modem router powered on, press and hold the RESET button on the rear panel for 8 to 10 seconds before releasing it.  Note: Once the modem router is reset, the current configuration settings will be lost and you will need to re-configure the router. T2. What can I do if I don't know or forget my password? 1) Restore the modem router's configuration to its factory default settings. If you don't know how to do that, please refer to T1. 2) Use the default user name and password: admin, admin. 3) Try to configure your modem router once again by following the instructions in 3.2 Quick Installation Guide. T3. What can I do if I cannot access the web-based configuration page? 1) Configure your computer's IP Address. For Mac OS X 1） Click the Apple icon on the upper left corner of the screen. 2） Go to "System Preferences -> Network". 3） Select Airport on the left menu bar, and then click Advanced for wireless configuration; or select Ethernet for wired configuration. 4） In the Configure IPv4 box under TCP/IP, select Using DHCP. 5） Click Apply to save the settings. For Windows 7 1） Click "Start -> Control Panel -> Network and Internet -> View network status -> Change adapter settings". 2） Right-click Wireless Network Connection (or Local Area Connection), and then click Properties. 3） Select Internet Protocol Version 4 (TCP/IPv4), and then click Properties. 4） Select Obtain an IP address automatically and Obtain DNS server address automatically. Then click OK. For Windows XP 1） Click "Start -> Control Panel -> Network and Internet Connections -> Network Connections". 2） Right-click Wireless Network Connection (or Local Area Connection), and then click Properties. 3） Select Internet Protocol (TCP/IP), and then click Properties. 113

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Archer
D5
AC1200 Wireless Dual Band Gigabit ADSL2+ Modem Router User Guide
113
Appendix B: Troubleshooting
T1. How do I restore my modem router’s configuration to its factory default
settings?
With the modem router powered on, press and hold the
RESET
button on the rear panel for 8 to
10 seconds before releasing it.
Note
:
Once the modem router is reset, the current configuration settings will be lost and you will need to
re-configure the router.
T2. What can I do if I don’t know or forget my password?
1) Restore the modem router’s configuration to its factory default settings. If you don’t know how
to do that, please refer to
T1
.
2) Use the default user name and password:
admin
,
admin
.
3) Try to configure your modem router once again by following the instructions in
3.2 Quick
Installation Guide.
T3. What can I do if I cannot access the web-based configuration page?
1) Configure your computer’s IP Address.
For Mac OS X
1
）
Click the
Apple
icon on the upper left corner of the screen.
2
）
Go to “
System Preferences
->
Network
”.
3
）
Select
Airport
on the left menu bar, and then click
Advanced
for wireless configuration; or
select
Ethernet
for wired configuration.
4
）
In the
Configure IPv4
box under
TCP/IP
, select
Using DHCP
.
5
）
Click
Apply
to save the settings.
For Windows 7
1
）
Click “
Start
->
Control Panel
->
Network and Internet
->
View network status
->
Change
adapter settings
”.
2
）
Right-click
Wireless Network Connection
(or
Local Area Connection
), and then click
Properties
.
3
）
Select
Internet Protocol Version 4 (TCP/IPv4)
, and then click
Properties
.
4
）
Select
Obtain an IP address automatically
and
Obtain DNS server address automatically
.
Then click
OK
.
For Windows XP
1
）
Click “
Start
->
Control Panel
->
Network and Internet Connections
->
Network
Connections
”.
2
）
Right-click
Wireless Network Connection
(or
Local Area Connection
), and then click
Properties
.
3
）
Select
Internet Protocol (TCP/IP)
, and then click
Properties
.