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T4. What can I do if I cannot access the Internet?

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Archer D5 AC1200 Wireless Dual Band Gigabit ADSL2+ Modem Router User Guide Now, try to log on to the Web-based configuration page again after the above settings have been configured. If you still cannot access the configuration page, please restore your modem router's factory default settings and reconfigure your modem router following the instructions in 3.2 Quick Installation Guide. Please feel free to contact our Technical Support if the problem still exists. T4. What can I do if I cannot access the Internet? 1) Check to see if all the connectors are connected well, including the telephone line, Ethernet cables and power adapter. 2) Check to see if you can log on to the web management page of the modem router. If you can, try the following steps. If you cannot, please set your computer referring to T3 and then try to see if you can access the Internet. If the problem persists, please go to the next step. 3) Consult your ISP and make sure all the VPI/VCI, Connection Type, account username and password are correct. If there are any mistakes, please correct the settings and try again. 4) If you still cannot access the Internet, please restore your modem router to its factory default settings and reconfigure your modem router by following the instructions in 3.2 Quick Installation Guide. 5) Please contact our Technical Support if the problem still exists.  Note: For more details about Troubleshooting and Technical Support contact information, please log on to our Technical Support Website: http://www.tp-link.com/en/support 115

Section	Page
Package Contents	12
Chapter 1. Product Overview	13
1.1 Overview of the Modem Router	13
1.2 Main Features	14
1.3 Panel Layout	15
1.3.1 The Front Panel	15
1.3.2 The Back Panel	17
Chapter 2. Connecting the Modem Router	18
2.1 System Requirements	18
2.2 Installation Environment Requirements	18
2.3 Connecting the Modem Router	18
Chapter 3. Quick Installation Guide	20
3.1 TCP/IP Configuration	20
3.2 Quick Installation Guide	21
Chapter 4. Configuring the Modem Router	27
4.1 Login	27
4.2 Status	28
4.3 Quick Setup	30
4.4 Operation Mode	30
4.5 Network	30
4.5.1 WAN Settings	31
4.5.1.1 Static IP	32
4.5.1.2 Dynamic IP	34
4.5.1.3 PPPoE	36
4.5.1.4 PPPoA	38
4.5.1.5 IPoA	39
4.5.1.6 Bridge	40
4.5.2 Interface Grouping	41
4.5.3 LAN Settings	42
4.5.4 IPv6 LAN Settings	43
4.5.5 MAC Clone	45
4.5.6 ALG Settings	45
4.5.7 DSL Settings	46
4.5.8 IPSec VPN	46
4.6 IPTV	49
4.7 DHCP Server	50
4.7.1 DHCP Settings	50
4.7.2 Clients List	52
4.7.3 Address Reservation	52
4.7.4 Conditional Pool	53
4.8 Wireless 2.4GHz	55
4.8.1 Basic Settings	55
4.8.2 WPS Settings	57
4.8.3 Wireless Security	59
4.8.4 Wireless Schedule	61
4.8.5 Wireless MAC Filtering	62
4.8.6 Wireless Advanced	63
4.8.7 Wireless Status	65
4.9 Wireless 5GHz	65
4.9.1 Basic Settings	65
4.9.2 WPS Settings	67
4.9.3 Wireless Security	69
4.9.4 Wireless Schedule	72
4.9.5 Wireless MAC Filtering	72
4.9.6 Wireless Advanced	74
4.9.7 Wireless Status	75
4.10 Guest Network	76
4.10.1 Basic Settings 2.4GHz	76
4.10.2 Basic Settings 5GHz	77
4.10.3 Guest Status 2.4GHz	79
4.10.4 Guest Status 5GHz	79
4.11 USB Settings	80
4.11.1 USB Mass Storage	80
4.11.2 User Accounts	81
4.11.3 Storage Sharing	81
4.11.4 FTP Server	83
4.11.5 Media Server	85
4.11.6 Print Server	86
4.12 Route Settings	86
4.12.1 Default Gateway	87
4.12.2 Static Route	87
4.12.3 RIP Settings	88
4.13 IPv6 Route Settings	88
4.13.1 IPv6 Default Gateway	88
4.13.2 IPv6 Static Route	89
4.14 Forwarding	90
4.14.1 Virtual Server	90
4.14.2 Port Triggering	92
4.14.3 DMZ	94
4.14.4 UPnP	94
4.15 Parental Control	95
4.16 Firewall	97
4.16.1 Rule	97
4.16.2 LAN Host	98
4.16.3 WAN Host	99
4.16.4 Schedule	100
4.17 IPv6 Firewall	102
4.17.1 IPv6 Rule	102
4.17.2 IPv6 LAN Host	103
4.17.3 IPv6 WAN Host	104
4.17.4 IPv6 Schedule	105
4.18 IPv6 Tunnel	106
4.19 Bandwidth Control	109
4.20 IP&MAC Binding	110
4.20.1 Binding Settings	110
4.20.2 ARP List	111
4.21 Dynamic DNS	112
4.22 Diagnostic	112
4.23 System Tools	113
4.23.1 System Log	113
4.23.2 Time Settings	114
4.23.3 Manage Control	115
4.23.4 CWMP Settings	116
4.23.5 SNMP Settings	117
4.23.6 Backup & Restore	118
4.23.7 Factory Defaults	118
4.23.8 Firmware Upgrade	119
4.23.9 Reboot	120
4.23.10 Statistics	120
4.24 Logout	122
Appendix A: Specifications	123
Appendix B: Troubleshooting	124

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Archer

AC1200 Wireless Dual Band Gigabit ADSL2+ Modem Router User Guide

115

Now, try to log on to the Web-based configuration page again after the above settings have been

configured. If you still cannot access the configuration page, please restore your modem router’s

factory default settings and reconfigure your modem router following the instructions in

3.2 Quick

Installation Guide.

Please feel free to contact our Technical Support if the problem still exists.

T4. What can I do if I cannot access the Internet?

Check to see if all the connectors are connected well, including the telephone line, Ethernet

cables and power adapter.

Check to see if you can log on to the web management page of the modem router. If you can,

try the following steps. If you cannot, please set your computer referring to

and then try to

see if you can access the Internet. If the problem persists, please go to the next step.

Consult your ISP and make sure all the VPI/VCI, Connection Type, account username and

password are correct. If there are any mistakes, please correct the settings and try again.

If you still cannot access the Internet, please restore your modem router to its factory default

settings and reconfigure your modem router by following the instructions in

3.2 Quick

Installation Guide.

Please contact our Technical Support if the problem still exists.



Note:

For more details about Troubleshooting and Technical Support contact information, please log on

to our Technical Support Website:

http://www.tp-link.com/en/support