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Toshiba Satellite L15-S1041 User Guide - Page 155

Problems when you turn on the computer

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155 If Something Goes Wrong Problems when you turn on the computer 3 Open Notepad (click Start, point to All Programs, then point to Accessories and click Notepad). 4 Press Ctrl and v simultaneously to paste the details into Notepad. 5 Add a paragraph break and type some notes describing what you were doing when you received the message, and how the error can be reproduced. 6 Save the file and refer to it when you contact the software manufacturer. Problems when you turn on the computer These problems may occur when you turn on the power. The computer will not start. Make sure you attached the AC adapter and power cord/cable properly or installed a charged battery. Press and hold down the power button for at least 10 seconds. If you are using the AC adapter, check that the wall outlet is working by plugging in another device, such as a lamp. Verify that the computer is on by looking at the on/off indicator. If the indicator is glowing, the computer is on. If you are using an AC adapter, verify that the computer is receiving power from the external power source by looking at the AC power light. If the indicator is glowing, the computer is connected to a live external power source. The computer starts but, when you press a key, nothing happens. Verify that the active program accepts text input. Try clicking your mouse on an area where you can type text, and try typing again. Your computer may be in Stand By mode and have a software or resource conflict. When this happens, turning the power on

Section	Page
Satellite® L10/L15 Series User’s Guide	1
Contents	28
Introduction	35
This guide	36
Safety icons	36
Other icons used	37
Other documentation	37
Service options	38
Chapter 1: Getting Started	39
Selecting a place to work	39
Creating a computer-friendly environment	39
Keeping yourself comfortable	41
Other precautions	44
Important information on your computer’s cooling fan	46
Setting up your computer	47
Setting up your software	48
Registering your computer with Toshiba	49
Setting up other devices	49
Connecting to a power source	49
Charging the main battery	52
Using the computer for the first time	53
Opening the display panel	53
Your computer’s features and specifications	54
Turning on the power	55
Adding memory	56
Installing a memory module	56
Removing a memory module	60
Using the TouchPad™	62
Scrolling with the TouchPad™	63
Control buttons	63
Disabling or enabling the TouchPad	63
Turning off the computer	65
Closing the display panel	66
Using external display devices	66
Directing the display output when you turn on the computer	67
Adjusting the quality of the external display	68
Using an external keyboard	68
Using a mouse	68
Connecting a local printer	69
Setting up your printer	70
Connecting an optional external diskette drive	73
Caring for your computer	73
Cleaning the computer	74
Moving the computer	74
Using a computer lock	74
Chapter 2: Learning the Basics	76
Computing tips	76
Using the keyboard	78
Character keys	78
Making your keyboard emulate a full-size keyboard	79
Ctrl, Fn, and Alt keys	79
Function keys	79
Windows special keys	80
Overlay keys	80
Using the overlay to type numeric data	81
Starting a program	82
Starting a program from the Start menu	82
Starting a program from Windows® Explorer	83
Starting a program from the Run dialog box	84
Saving your work	85
Printing your work	87
Using the DVD-ROM or multi-function drive	88
Drive components and control buttons	89
DVD-ROM or multi-function drive components	89
CD/DVD control buttons	90
Inserting a compact disc	91
Removing a disc with the computer on	93
Removing a disc with the computer off	93
Caring for CD or DVD Discs	93
Using PC Cards	94
Hot swapping	94
Using your computer at the office	95
Backing up your work	95
Restoring your work	96
Powering down the computer	96
Using the Turn off computer or Shut down command	97
Shutting down more quickly	98
Using Hibernation Mode	99
Using Standby Mode	102
Toshiba’s online resources	105
Chapter 3: Mobile Computing	106
Toshiba’s energy-saver design	106
Running the computer on battery power	107
Battery Notice	107
Charging the batteries	108
Charging the main battery	109
Charging the RTC battery	110
Monitoring main battery power	111
Determining remaining battery power	111
What to do when the battery runs low	112
Setting battery alarms	113
Conserving battery power	114
Power profiles	114
Changing batteries	115
Taking care of your battery	117
Safety precautions	117
Maximizing battery life	118
Disposing of used batteries	119
Conserving power	120
Additional options for power	120
Chapter 4: Exploring Your Computer’s Features	121
Exploring the desktop	121
Finding your way around the desktop	122
Setting up for communications	124
Connecting the modem to a telephone line	126
Connecting your computer to a network	127
An overview of using the Internet	129
The Internet	130
The World Wide Web	130
Internet Service Providers	130
Connecting to the Internet	131
Surfing the Internet	131
Internet features	132
Uploading to, and downloading files from, the Internet	133
Exploring audio features	133
Playing an audio CD	133
Playing CDs using Auto-Run	134
Creating a CD	135
Recording sounds	135
Using external speakers or headphones	137
Inserting and removing PC Cards	138
Inserting a PC Card	138
Chapter 5: Toshiba Utilities	139
TOSHIBA Console	140
Customizing Your Computer	141
Network	141
Security	141
Mouse utility	141
Hotkey utility	141
TOSHIBA HW Setup	142
Setting user passwords	143
Using an instant password	144
Setting a user password	145
Disabling a user password	145
Using a supervisor password	146
Setting a supervisor password	146
Deleting a supervisor password	147
Using the TOSHIBA Zooming Utility	147
Using the TOSHIBA Touch and Launch utility	148
Chapter 6: If Something Goes Wrong	153
Problems that are easy to fix	153
Problems when you turn on the computer	155
The Windows® operating system is not working	157
Using Startup options to fix problems	157
Internet problems	158
The Windows® XP operating system can help you	159
Resolving a hardware conflict	160
A plan of action	160
Resolving hardware conflicts on your own	160
Fixing a problem with Device Manager	162
Memory problems	164
Power and the batteries	164
Keyboard problems	166
Display problems	167
Disk drive problems	169
DVD-ROM or multi-function drive problems	171
Sound system problems	173
PC Card problems	173
Printer problems	176
Modem problems	177
Develop good computing habits	178
If you need further assistance	179
Before you call	179
Contacting Toshiba	180
Other Toshiba Internet Web sites	181
Toshiba’s worldwide offices	181
Appendix A: Hot Keys	183
Volume Mute	183
Instant password security	184
Stand By mode	184
Hibernation mode	185
Display modes	186
Display brightness	187
Disabling or enabling the TouchPad	187
Keyboard hot keys	188
Zooming Applications In/Out	188
Appendix B: Power Cord/Cable Connectors	189
Appendix C: Using ConfigFree™ with your Toshiba Computer	190
Getting Started	191
Starting ConfigFree	191
ConfigFree Utilities	192
Connectivity Doctor	192
Search for Wireless Devices	195
Profile Settings	196
Quick Connect	198
Using the Automatic Switch	201
Semi-Automatic Switch Feature	202
Glossary	203