Xerox 3635MFP Systems Administrator Guide - Page 188

CentreWare Internet Services., upload limit for Network Scanning or Server Fax jobs - xml

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19 Troubleshooting Problem I cannot scan to an HTTP or HTTPS site. Action 1. If the machine has been configured to scan to an HTTPS destination with Server Validation enabled, the scan will fail if the server certificate is either expired, untrusted, or contains an incorrect domain name. Verify the HTTPS configuration within CentreWare Internet Services. 2. Verify the server certificate within CentreWare Internet Services. 3. If jobs greater than 2MB are failing using the ASP script, the server upload limit may need to be increased. • Open the service manager and temporarily stop any IIS related services. • Edit the file MetaBase.xml on the server. The file may be located using the Windows search functionality. • Locate the AspMaxRequestEntityAllowed variable and make its value larger. • Restart the IIS service. 4. If jobs greater than 2MB are failing using the PHP script, the server upload limit may need to be increased. • Open the phh.ini file. • Adjust the following settings to accommodate the desired upload limit for Network Scanning or Server Fax jobs: upload_max_filesize, default_socket_timeout, max_execution_time, max_input_time, memory_limit. 5. To help determine possible failure reasons: a) Refer to the Server Log which may reside in the following locations: IIS - c:\windows\system32\LogFiles\W3SVC1 or for Apache - /apache/logs/. b) Look for errors in script operations identified in the log, such as directory permissions denied, size limits exceeded, etc. 176 Xerox Phaser 3635 System Administration Guide

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19 Troubleshooting
176
Xerox Phaser 3635 System Administration Guide
I cannot scan to an HTTP or
HTTPS site.
1.
If the machine has been configured to scan to an HTTPS
destination with Server Validation enabled, the scan will fail if
the server certificate is either expired, untrusted, or contains an
incorrect domain name. Verify the HTTPS configuration within
CentreWare Internet Services.
2.
Verify the server certificate within CentreWare Internet
Services.
3.
If jobs greater than 2MB are failing using the ASP script, the
server upload limit may need to be increased.
•
Open the service manager and temporarily stop any IIS
related services.
•
Edit the file MetaBase.xml on the server. The file may be
located using the Windows search functionality.
•
Locate the
AspMaxRequestEntityAllowed
variable and
make its value larger.
•
Restart the IIS service.
4.
If jobs greater than 2MB are failing using the PHP script, the
server upload limit may need to be increased.
•
Open the phh.ini file.
•
Adjust the following settings to accommodate the desired
upload limit for Network Scanning or Server Fax jobs:
upload_max_filesize, default_socket_timeout,
max_execution_time, max_input_time, memory_limit.
5.
To help determine possible failure reasons:
a)
Refer to the Server Log which may reside in the following
locations: IIS - c:\windows\system32\LogFiles\W3SVC1 or
for Apache - /apache/logs/.
b)
Look for errors in script operations identified in the log, such
as directory permissions denied, size limits exceeded, etc.
Problem
Action