2012 Chrysler Town & Country Owner Manual - Page 627

IF YOU NEED CONSUMER ASSISTANCE 625 If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your authorized dealer, and the manufacturer. In Canada If you believe that your vehicle has a safety defect, you should contact the Customer Service Department immediately. Canadian customers who wish to report a safety defect to the Canadian government should contact Transport Canada, Motor Vehicle Defect Investigations and Recalls at 1-800-333-0510 or go to To contact NHTSA, you may either call the Auto Safety http://www.tc.gc.ca/roadsafety/ Hotline toll free at 1-888-327-4236 (TTY: 1-800-424- 9153), or go to http://www.safercar.gov; or write to: PUBLICATION ORDER FORMS Administrator, NHTSA, 1200 New Jersey Avenue, SE., To order the following manuals, you may use either the West Building, Washington, D.C. 20590. You can also website or the phone numbers listed below. Visa, Masobtain other information about motor vehicle safety from tercard, American Express, and Discover orders are achttp://www.safercar.gov. cepted. If you prefer mailing your payment, please call for an order form. NOTE: A street address is required when ordering manuals (no P.O. Boxes). 9