Brother International HL 5030 Service Manual - Page 186
ERROR MESSAGE, 3.1 Error Message in the Status Monitor - windows 7 driver
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CHAPTER 6 TROUBLESHOOTING 3. ERROR MESSAGE 3.1 Error Message in the Status Monitor The Status Monitor will report problems with the printer. Take the corrective actions listed in the following table for the error message that the Status Monitor reports. The default setting for the Status Monitor is off. If you would like to turn the status monitor on, you can change the setting of the Status Monitor in the Device Options of the Advanced tab. Error message Front Cover Open Jam Clear Cover Open Memory Full No Paper Tray1 No Paper Tray2 No Paper Manual Feed No Paper Multi Purpose Tray Jam Tray 1 Jam Tray 2 Jam Inside Jam Rear Jam Multi Purpose Tray Print Overrun Remedy • Close the front cover of the printer. • Close the jam clear cover of the printer. See page 6-12. • Press the Go button to print the data remaining in the printer. Press the Job Cancel button if you want to delete the data remaining in the printer. • Reduce the print resolution or reduce the complexity of your document. • Expand the printer memory by adding a commercially available DIMM memory module. • The paper tray may be out of paper or not properly installed. If it is empty, put a new stack of paper in the paper tray. For HL-5030, put paper in the paper tray and then press the Go button. • If there is paper in the paper tray, make sure it is straight. If the paper is curled, straighten it before printing. Sometimes it is helpful to remove the paper, turn the stack over and put it back in the paper tray. • Reduce the amount of paper in the paper tray, and then try again. • Make sure you use paper that meets Brother's recommended paper specifications. See 3.5 PAPER in Chapter 1. • Take out the jammed paper from the indicated area. See 4. PAPER PROBLEMS in this chapter. • Press the Go button to print the data left in the printer. Press the Job Cancel button if you want to delete the data left in the printer. • If this does not clear the error, reduce the complexity of your document or reduce the print resolution. • Expand the printer memory by adding a commercially available DIMM memory module. Set page protection to ON by using the supplied Windows driver or RPC program. • Change the following settings in the supplied Windows driver and try again. The best combination of these settings will vary depending on your document: Graphics Mode TrueType™ mode Use Printer TrueType™ Fonts 6-6