Canon PIXMA MP800R User's Guide - Page 158
Thumbnail Display does not display correctly after previewing, Cannot obtain a clean scan, colors
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Cause Canon IJ Network Scan Utility is disabled. Action Confirm that the Canon IJ Network Scan Utility is enabled. Right-Click the Canon IJ Network Scan Utility icon on the task tray and enable it. If the Canon IJ Network Scan Utility icon is not displayed on the task tray, click [Start], select [All Programs] (or [Programs]), [Canon IJ Network Utilities], [Canon IJ Network Scan Utility], and then [Canon IJ Network Scan Utility]. Click the Canon IJ Network Scan Utility icon on the menu bar and set it to on. Cannot Scan Films Cause ScanGear MP and MP Navigator settings are not set for scanning film. Resolution setting is too high and scanning is slow. Action z When scanning in the Simple Mode in ScanGear MP, select [Negative Film (Color)] or [Positive Film (Color)] in the [Select Source] category. z When scanning in the Advanced Mode in ScanGear MP, select [Color Negative Film], [Color Positive Film], [Monochrome Negative Film], [Monochrome Positive Film] in the [Select Source] category. z When scanning on the MP Navigator, scan using [Scan Film]. If the Output Resolution is set to too high, scanning takes a long time or the computer seems to be freezing. If this happens, lower the Output Resolution and rescan. Thumbnail Display does not display correctly after previewing Cause Action You are attempting to scan film with extremely dark or bright contents./ The spaces between frames are extremely narrow (0.08" / 2 mm is standard). If thumbnails are not displayed properly after previewing with ScanGear MP, scan in the Advanced Mode. For more information, refer to the Scan Guide. Cannot obtain a clean scan, colors scan incorrectly Cause Film condition is poor due to faded colors. Action In the ScanGear MP's Advanced Mode/Image Settings, correct the image using the [Fading Correction] and [Grain Correction] functions. Note If a print out of an image does not appear satisfactory or the same as what you see on the monitor, you may need to change the print settings, or the machine itself may have engaged in problems. See "Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are Misaligned/Cannot Print to End of Job" on page 132. 156 Troubleshooting Chapter 12