Canon imageCLASS MF5770 imageCLASS MF5700 Series Software Guide - Page 227
Printer Problems
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Q Does your BIOS port setting need to be modified? A See your computer's documentation concerning available ports. Q Is your computer working properly? A Make sure your computer is turned on. If so, see your computer's documentation for troubleshooting. No power is supplied. Q Is the power cord plugged in? A Make sure the power cord is securely plugged into both the machine and the AC outlet. Q Is the AC outlet supplying power? A Make sure the AC outlet is supplying power; try another outlet if necessary. 5 Q Does the AC voltage match the printer? A Make sure the voltage of the AC outlet matches the ratings on the machine. Troubleshooting Printer stops printing. Q Is the interface cable loose? A Check your computer and cable. Q Are you working on an application in the foreground? A Printer performance improves if you give priority to your print job. Printout is wrong. Q Is there a communication problem between the printer and your computer? A Make sure your cable connections are secure. A Make sure your USB cable is less than 9.8 ft (3 m) long. A Make sure you are not using a switch box. A Make sure you have selected the correct printer driver in Windows. Q Is a wrong printer driver selected in the [Printers and Faxes] (Windows 98/Me/ 2000: [Printers]) folder? A Make sure the corresponding printer driver is selected in the [Printers and Faxes] (Windows 98/Me/2000: [Printers]) folder. 5-2 Printer Problems