Canon imageCLASS MF5770 imageCLASS MF5700 Series Software Guide - Page 229
Driver Problems
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Driver Problems Driver is not working properly. Q Is the printer driver selected as the default printer driver? A Specify the corresponding printer driver as the default printer driver for the MF5700 Series. Cannot print some fonts in a document correctly. Q Does the document contain Adobe Type Manager (ATM) fonts? 5 A Adobe Type Manager (ATM) is not supported. Replace Adobe Type Manager (ATM) fonts to other appropriate fonts. Troubleshooting Cannot print with a printer driver other than the MF5700 Series printer. Q Is the printer driver connected to the same port as the MF5700 Series printer driver? A Connect the printer driver to a port different from the MF5700 Series printer driver. Cannot install the MF5700 Series printer driver using the USB port. Q Is the USB driver installed properly? A Perform the following steps. 1. Make sure the machine is connected to your computer using a USB cable and the machine is turned on. 2. For Windows XP, click [Performance and Maintenance] in the [Control Panel] folder ➞ [See basic information about your computer] in the [Performance and Maintenance] folder. For Windows 98/Me/2000/Server 2003, double-click [System] in the [Control Panel] folder. The [System Properties] dialog box appears. 3. For Windows 2000/XP/Server 2003, select the [Hardware] tab ➞ click [Device Manager] ➞ double-click [Universal Serial Bus controllers]. For Windows 98/Me, select the [Device Manager] tab ➞ double-click [Universal Serial Bus controllers]. 5-4 Driver Problems