Compaq AP200 Reference Guide - Page 114

Solving Printer Problems, Table 6-5

Get Compaq AP200 - Professional - 128 MB RAM PDF manuals and user guides
UPC - 743172868534
View all Compaq AP200 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 114 highlights

6-12 Troubleshooting Solving Printer Problems If you encounter printer problems, refer to the documentation that came with your printer and to the common causes and solutions listed in the following table: Problem Printer will not print Printer will not turn on Prints garbled information Printer is offline Table 6-5 Solving Printer Problems Cause Printer is not turned on and online. Solution Turn the printer on and make sure it is online. The correct printer drivers for Install the correct printer your application are not drivers for your application. installed. If you are on a network, you may not have made the connection to the printer. Make the proper network connections to the printer. The cables may not be connected properly. Reconnect all cables and check the power cord and grounded AC outlet. The correct printer drivers for Install the correct printer driver your application are not for your application. installed. The cables may not be connected properly. Reconnect all cables. The printer may be out of paper. Check the paper tray and refill it if it is empty. Select online.

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
6-12
Troubleshooting
Solving Printer Problems
If you encounter printer problems, refer to the documentation that came with
your printer and to the common causes and solutions listed in the following
table:
Table 6-5
Solving Printer Problems
Problem
Cause
Solution
Printer will not print
Printer is not turned on and
online.
Turn the printer on and make
sure it is online.
The correct printer drivers for
your application are not
installed.
Install the correct printer
drivers for your application.
If you are on a network, you
may not have made the
connection to the printer.
Make the proper network
connections to the printer.
Printer will not turn on
The cables may not be
connected properly.
Reconnect all cables and check
the power cord and grounded
AC outlet.
Prints garbled information
The correct printer drivers for
your application are not
installed.
Install the correct printer driver
for your application.
The cables may not be
connected properly.
Reconnect all cables.
Printer is offline
The printer may be out of
paper.
Check the paper tray and refill
it if it is empty. Select online.