Compaq AP200 Reference Guide - Page 116

Solving Network Problems, Table 6-7

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6-14 Troubleshooting Solving Network Problems Some common causes and solutions for network problems are listed in the following table. These guidelines do not discuss the process of debugging the network cabling. Table 6-7 Solving Network Problems Problem Remote Wakeup feature is not functioning Cause The Remote Wakeup feature is not available when using an AUI network connection. Solution Use an RJ-45 network connection. Remote Wakeup is not enabled. Use the Network control application to enable Remote Wakeup. See Chapter 3, "Intelligent Manageability." Network driver does not Network controller is detect network controller disabled. Run Computer Setup and enable network controller. Network status link light does not turn on or flashes No active network is detected. Check cabling and network equipment for proper connection. Network controller is not set up properly. Use the Network control application to verify that device is working properly. See Chapter 3, "Intelligent Manageability." System is configured for AUI No solution; link LED does not connection. apply to AUI connections. Network driver is not properly loaded. Reinstall network driver using the Compaq SmartStart for Workstations CD. Continued

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6-14
Troubleshooting
Solving Network Problems
Some common causes and solutions for network problems are listed in the
following table. These guidelines do not discuss the process of debugging the
network cabling.
Table 6-7
Solving Network Problems
Problem
Cause
Solution
Remote Wakeup feature is
not functioning
The Remote Wakeup feature
is not available when using
an AUI network connection.
Use an RJ-45 network
connection.
Remote Wakeup is not
enabled.
Use the Network control
application to enable Remote
Wakeup. See Chapter 3,
“Intelligent Manageability.”
Network driver does not
detect network controller
Network controller is
disabled.
Run Computer Setup and
enable network controller.
Network status link light
does not turn on or
flashes
No active network is
detected.
Check cabling and network
equipment for proper
connection.
Network controller is not set
up properly.
Use the Network control
application to verify that
device is working properly.
See Chapter 3, “Intelligent
Manageability.”
System is configured for AUI
connection.
No solution; link LED does not
apply to AUI connections.
Network driver is not
properly loaded.
Reinstall network driver using
the Compaq SmartStart for
Workstations CD.
Continued