Dell B3460dn Mono Laser Printer User's Guide

Dell B3460dn Mono Laser Printer Manual

Dell B3460dn Mono Laser Printer manual content summary:

  • Dell B3460dn Mono Laser Printer | User's Guide - Page 1
    Dell B3460dn Laser Printer User's Guide June 2012 www.dell.com | support.dell.com Trademarks Information in this document is subject to change without notice. © 2012 Dell, Inc. All rights reserved. Reproduction of this material in any manner whatsoever without the written permission of Dell Inc.
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    trays...35 Linking and unlinking trays ...35 Creating a custom name for a paper type ...35 Assigning a custom paper type name ...36 Assigning a custom paper type ...37 Paper and specialty media guide 38 Paper guidelines...38 Using specialty media...40 Supported paper sizes, types, and weights 43
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    Adjusting toner darkness ...46 Printing from a mobile device...47 Printing from a flash drive...47 Printing from a flash drive ...47 Supported flash money and the environment 87 Saving paper and toner...87 Saving energy...87 Recycling...90 Securing the printer 91 Using the security lock feature
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    tray 1 to clear duplex. [23y.xx 113 [x]‑page jam, open tray [x]. [24y.xx]...114 [x]‑page jam, clear manual feeder. [25y.xx 115 Troubleshooting 117 Understanding the printer messages...117 Solving printer problems...127 Solving print problems...133 Embedded Web Server does not open 156 Contacting
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    Contents 5 Appendix 159 Index...161
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    if a lithium battery is incorrectly replaced. Do not recharge, disassemble, or incinerate a lithium battery. Discard used lithium batteries according to the manufacturer's instructions and local regulations. CAUTION-POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid
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    set up this product or make any electrical or cabling connections, such as the fax feature, power cord, or telephone, during a lightning storm. SAVE THESE INSTRUCTIONS.
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    solving problems Instructions for: • Connecting the printer to an Ethernet network • Troubleshooting printer connection problems Help using the printer software The latest supplemental information, updates, and technical support: • Documentation • Driver downloads • Product upgrades • Service call
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    ? • Software and Drivers-Certified drivers for my printer and installers for Dell printer software • Readme files-Last‑minute technical changes, or advanced technical reference materials for experienced users or technicians • Supplies and accessories for my printer • Replacement cartridges • Safety
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    in.) 4 Rear 20 cm (8 in.) 5 Top 30 cm (12 in.) Printer configurations CAUTION-POTENTIAL INJURY: To reduce the risk of equipment instability, load each tray separately You can configure your printer by adding up to two optional 550‑sheet trays. For instructions on installing the optional trays
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    numbers, letters, or symbols. 7 Sleep button Enable Sleep mode or Hibernate mode. The following actions wake the printer from Sleep mode: • Pressing any hard button • Opening a tray or the front door • Sending a print job from the computer • Performing a power‑on reset using the main power switch
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    is off or in Hibernate mode. The printer is warming up, processing data, or printing. The printer is on, but idle. The printer requires user intervention. Sleep button light color and its corresponding printer status Sleep button light Off Printer status The printer is idle or in Ready state
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    memory - Fonts - Firmware • Forms Barcode • Prescribe • IPDS • Printcryption Accessing the controller board CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug
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    CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have any other devices attached to the
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    controller board access door. Note: When the printer software and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Updating available options in the printer driver" on page 21.
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    card CAUTION-SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing. If you have other devices attached to the
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    and any hardware options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs. For more information, see "Updating available options in the printer driver" on page 21. Installing hardware options Installing optional trays CAUTION
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    setup 18 1 Turn off the printer using the power switch, and then unplug the power cord from the the tray. 5 Insert the tray into the base. 6 Place the tray near the printer. 7 Align the printer with the tray, and then lower the printer into place. Note: Optional trays lock together when stacked.
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    software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see "Updating available options in the printer driver" on page 21. To uninstall the optional trays, slide the latch on the
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    lock that will secure the printer in place. Setting up the printer software Installing the printer software Note: If you installed the printer software on the computer before but need to reinstall the software, then uninstall the current software first. For Windows users 1 Close all open software
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    at http://support.dell.com. Updating available options in the printer driver When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For Windows users 1 Open the printers folder. a Click
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    cable when possible to avoid potential problems caused by a damaged cable. Installing the printer on an Ethernet network For Windows users 1 Insert the Software and Documentation CD. If the installation dialog does not appear after a minute, then launch the CD manually: a Click , or click Start and
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    driver on the computer. a Insert the Software and Documentation CD, and then double‑click the installer package for the printer. b Follow the instructions on the computer screen. c Select a destination, and then click Continue. d From the Easy Install screen, click Install. e Type the user password
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    to communicate on the network. - 802.1X-RADIUS If you are installing the printer on an 802.1X network, then you may need the following: • Authentication type • Inner authentication type • 802.1X user name and password • Certificates - No security If your wireless network does not use any type of
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    [x] Setup > > Wireless > > Wi‑Fi Protected Setup > > Start Push Button Method > 2 Follow the instructions on the printer display. Using the Personal Identification Number (PIN) method 1 From the printer control panel, navigate to: > Settings > >Network/Ports > > Network [x] > Wireless > > Wi‑Fi
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    User's Guide. Verifying printer setup Printing a menu settings page Print a menu settings page to review the current menu settings and to verify if the printer options are installed correctly. Note: If you have not changed any menu settings, then the menu settings page lists all the factory default
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    can affect how reliably documents print. For more information, see "Avoiding jams" on page 105 and "Storing paper" on page 40. Setting the paper size and type 1 From the printer control panel, navigate to: > Settings > > Paper Menu > > Paper Size/Type > 2 Press the up or down arrow button to select
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    stop, pull it so that it flips forward. Note: Close the paper stop when moving the printer to another location. Loading trays CAUTION-POTENTIAL INJURY: To reduce the risk of Note: Do not remove trays while a job prints or while Busy appears on the printer display. Doing so may cause a jam.
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    tab to the correct position for the size of the paper you are loading. 3 Unlock the length guide. Squeeze, and then slide the length guide tab to the correct position for the size of the paper you are loading. Notes: • For some paper sizes like letter, legal, and A4, squeeze and slide the length
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    to loosen them, and then fan them. Do not fold or crease the paper. Straighten the edges on a level surface. 5 Load the paper stack. Notes: • Load with the printable side facedown when using recycled or preprinted paper. • Load prepunched paper with the holes on the top edge toward the front of the
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    maximum paper fill indicator located on the side of the width guide. 6 Insert the tray. 7 From the printer control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. Note: Set the correct paper size and type to avoid paper jams and print quality problems.
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    and specialty media 32 Loading the multipurpose feeder Use the multipurpose feeder when printing on different paper sizes and types or specialty media, such as card stock, transparencies, and envelopes. You can also use it for single‑page print jobs on letterhead. 1
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    the stack of envelopes back and forth to loosen them, and then fan them. Straighten the edges on a level surface. 4 Load the paper or specialty media. Note: Make sure the paper or specialty media is below the maximum paper fill indicator located on the paper guides. Overfilling may cause paper jams.
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    and specialty media 34 • Load paper, transparencies, and card stock with the recommended printable side faceup and the top edge entering the printer first. For more information on loading transparencies, see the packaging that the transparencies came in. • Load letterhead faceup with the top edge
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    : Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. 5 From the printer control panel, set the paper size and type in the Paper menu to match the paper or specialty media loaded in the multipurpose feeder
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    then verify that the correct paper type is associated with the custom name. Note: Plain Paper is the factory default paper type for all user‑defined custom names. Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Paper Menu > > Custom Names 2 Type a name
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    factory default paper type for all user‑defined custom names. 4 Click Submit. Using the printer control panel 1 From the printer control panel, navigate to: > Settings > > Paper Menu > > Custom Types 2 Select a custom paper type name, and then select a paper type. Note: Paper is the factory default
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    g/m2 (24 lb) or heavier paper. Note: Two‑sided printing is supported only for 60-90‑g/m2 (16-24‑lb) bond paper. Curl Curl is the tendency for paper to curl at its edges. Excessive curl can cause paper feeding problems. Curl can occur after the paper passes through the printer, where it is exposed to
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    60 g/m2 (16 lb) • Multiple‑part forms or documents Selecting paper Using the appropriate paper prevents jams and helps ensure trouble‑free printing. To help avoid paper jams and poor print quality: • Always use new, undamaged paper. • Before loading paper, know the recommended printable side of the
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    are general guidelines only and that paper meeting these guidelines may still cause paper feeding problems in any laser printer (for example, if the paper curls excessively under normal printing conditions). Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality
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    guide 41 When printing on card stock: • Make sure the Paper Type is Card Stock. • Select the appropriate Paper Texture setting. • Be aware that preprinting, perforation, and creasing may significantly affect the print quality and cause jams or other paper handling problems for laser printers. Check
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    Paper and specialty media guide 42 When printing on labels: • Use labels designed specifically for laser printers. Check with the resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and toner cartridge warranties. • Do
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    sizes, types, and weights Supported paper sizes Note: For an unlisted paper size, select the closest larger listed size. For information on card stock and labels, see the Card Stock & Label Guide. Paper size Standard tray Optional 550‑sheet Multipurpose feeder Duplex mode tray A4 210 x 297
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    -90‑g/m2 (16-24‑lb) paper weights. The optional tray supports 60-120‑g/m2 (16-32‑lb) paper weights. The multipurpose feeder supports 60-163‑g/m2 (16-43‑lb) paper weights. Paper type Plain paper 550‑sheet tray Multipurpose feeder Duplex mode Card stock X X Transparencies X Recycled Glossy
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    and specialty media guide 45 Paper type Preprinted 550‑sheet tray Multipurpose feeder Duplex mode Colored Paper Light Paper Heavy Paper2 Rough/Cotton X Custom Type [x] 3 1 One‑sided paper labels designed for laser printers are supported for occasional use. It is recommended to print
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    more information, see "Avoiding jams" on page 105 and "Storing paper" on page 40. Printing a document Printing a document 1 From the Paper menu on the printer control panel, set the paper type and size to match the paper loaded. 2 Send the print job: For Windows users a With a document open, click
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    device manufacturer. Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, you will be prompted to enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. 1 Insert a flash
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    a flash drive is installed. • If you insert the flash drive when the printer requires attention, such as when a jam has occurred, then the printer ignores the flash drive. • If you insert the flash drive while the printer is processing other print jobs, then Busy appears. After these print jobs are
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    New Technology File System (NTFS) or any other file system are not supported. File type Documents: • .pdf • .xps Images: • .dcx • .gif • .JPEG or .jpg • .bmp . Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users 1 With a document open, click File >
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    a confidential print job, also enter a four‑digit PIN. 4 Click OK or Print. 5 From the printer control panel, release the print job: • For confidential print jobs, navigate to: Held jobs > select your user name > Confidential Jobs > enter the PIN > select the print job > specify the number of copies
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    Printing 51 Canceling a print job from the computer For Windows users 1 Open the printers folder. a Click , or click Start and then click Run. b In the Start Search or Run dialog, type control printers. c Press Enter, or click OK. 2 Double‑click the printer icon. 3 Select the print job you want to
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    the printer menus Menus list Paper Menu Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper All Guides Print Quality Printing Guide Media Guide Print Defects Guide Menu Map Information Guide Connection Guide Moving Guide 1 Depending on the printer setup,
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    Understanding the printer menus 53 Paper menu Default Source menu Use Default Source Tray [x] MP Feeder Manual Paper Manual Envelope To Set a default paper source for all print jobs. Notes: • Tray 1 (standard tray) is the factory default setting. • From the Paper menu, set Configure MP to "
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    Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x] Specify the type of paper loaded in the multipurpose feeder. Notes: • Plain Paper is the factory default setting. • From the Paper menu, set Configure MP to "Cassette" for MP
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    the printer menus 55 Use To Manual Paper Size A4 A5 A6 JIS B5 Letter Legal Executive Oficio (Mexico) Folio Statement Universal Specify the paper size being manually loaded. Note: Letter is the US factory default setting. A4 is the international factory default setting. Manual Paper Type
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    MP menu Use Configure MP Cassette Manual First To Determine when the printer selects paper from the multipurpose feeder. Notes: • Cassette is the factory default setting. Cassette configures the multipurpose feeder as the automatic paper source. • Manual sets the multipurpose feeder only for
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    the printer menus paper loaded. Note: Normal is the factory default setting. Specify the relative texture of the cotton paper loaded. Specify the relative texture of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only if the custom type is supported
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    Understanding the printer menus 58 Paper Weight menu Use Plain Weight Light Normal Heavy Card weight of the plain paper loaded. Note: Normal is the factory default setting. Specify the relative weight of the card stock loaded. Note: Normal is the factory default setting. Specify the relative
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    weight of the cotton or rough paper loaded. Note: Heavy is the factory default setting. Specify the relative weight of the custom paper loaded. Notes: • Normal is the factory default setting. • The options appear only when the custom type is supported. Paper Loading menu Use To Recycled Loading
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    Cotton To Associate a paper or specialty media type with a factory default Custom Type [x] name or a user‑defined custom name created in the Embedded Web Server. Notes: • Paper is the factory default setting for Custom Type [x]. • The custom media type must be supported in the selected tray
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    Edge is the factory default setting. • Long Edge appears only when the longest edge is shorter than the maximum width supported in the tray. To Print a report containing information about the paper loaded in trays, installed memory, total page count, alarms, timeouts, printer control panel language
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    Use PCL SmartSwitch On Off To Set the printer to automatically switch to PCL emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PCL SmartSwitch is disabled, then the printer does not examine incoming data and it uses
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    On Off NPA Mode Off Auto Network Buffer Disabled Auto 3KB to [maximum size allowed] Mac Binary PS On Off Auto To Set the printer to automatically switch to PS emulation when a print job requires it, regardless of the default printer language. Notes: • On is the factory default setting. • If PS
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    be canceled. Notes: • 90 seconds is the factory default setting. • A setting value of 0 disables menu is available only in network printers or printers connected to print servers. Use TCP/IP address. Note: Manually setting the IP address sets to Off on systems that support BOOTP and RARP. Netmask
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    print servers. Use Enable IPv6 On Off To Enable Internet Protocol Version Six (IPv6) in the printer. IPv6 uses bigger numbers to create IP addresses. Note: On is the factory default setting. Auto Configuration On Off Specify whether or not the network adapter accepts the automatic IPv6 address
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    or Start PIN Method. Note: Disable is the factory default setting. Specify the network mode. Notes: • Ad hoc is the factory default setting. This configures wireless connection directly between the printer and a computer. • Infrastructure lets the printer access a network using an access point
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    Use To Activate Yes No Enable or disable AppleTalk support. Note: Yes is the factory default setting. View Name Show the assigned AppleTalk name. default printer language. Notes: • On is the factory default setting. • When set to Off, the printer does not examine incoming data. The printer uses
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    automatically restarts when the setting is changed from the printer control panel. The menu selection is then updated. Set the printer to process Macintosh binary PostScript print jobs. Notes: • Auto is the factory default setting. • On processes raw binary PostScript print jobs. • Off filters
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    . Set the printer to use SSL for increased security when connecting to the SMTP server. Notes: • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used. Specify the type of user authentication required for printing privileges
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    locked out. Notes: • Panel Login Timeout specifies how long the printer remains idle on the printer control panel before automatically logging the user off. Settings range from 1 to 900 seconds. 3 seconds is the factory default setting. • Remote Login Timeout specifies how long a remote interface
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    and end times associated with the printer Time Zone setting. Note: On is the factory default setting. Enable Network Time Protocol, which synchronizes the clocks of devices on a network. Notes: • On is the factory default setting. • The setting is turned off if you manually set the date and time.
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    View the estimates of the supplies on the printer control panel, Embedded Web Server, menu settings, and the device statistics reports. Minimize the use of energy, paper, or specialty media. Notes: • Off is the factory default setting. Off resets the printer to its factory default settings. • Energy
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    printer menus Use Run Initial setup Yes No Paper Sizes US Metric Timeouts Sleep Mode unit of measurement for paper sizes. Notes: • US is the factory default setting. • The initial setting is determined by your country or region selection in the initial setup wizard. Set the amount of time the printer
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    always reprint jammed pages. • Off sets the printer to never reprint jammed pages. Notes: • On is the factory default setting. On sets the printer to automatically dump blank pages or partially printed pages to the standard bin after a jammed page has been cleared. • Off requires the user to remove
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    press of the Sleep button. Note: Sleep is the factory default setting. Use the printer factory default settings. Notes: • Do Not Restore is the factory default setting. Do Not Restore retains the user‑defined settings. • Restore Now sets all printer settings to the factory default settings except
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    logical and physical printable area. Notes: • Normal is the factory default setting. When attempting to print data on the non‑printable area defined by the Normal setting, the printer clips the image at the boundary. • Whole Page allows the image to be moved into the non‑printable area defined by
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    Understanding the printer menus 77 Finishing default for all print jobs. Notes: • "1 sided" is the factory default setting. • You can set two‑sided printing from the software program. For Windows users paper source for separator sheets. Note: Tray 1 (standard tray) is the factory default setting.
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    images when using Paper Saver. Notes: • Horizontal is the factory default setting. • Positioning depends on the number of page images and whether they are in portrait or landscape orientation. Specify the orientation of a multiple‑page document. Note: Auto is the factory default setting. The printer
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    number can help conserve toner. Enable a print mode preferable for files such as architectural drawings, maps, electrical circuit diagrams, and flow charts. Notes: • Off is the factory default setting. • You can set this option from the printer software. For Windows users, click File > Print, and
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    off or reset the printer. Provide an estimate of the percentage coverage of toner on a page. The estimate is printed on a separate page at the end of each print job. Note: Off is the factory default setting. To Print a page containing information on errors, including XML markup errors. Note: Off
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    read/write‑, write‑, or password‑protected. • "All" shows all fonts available to any option. Identify a specific font and the option where it is stored. Note: Courier 10 is the factory default setting. Courier 10 shows the font name, font ID, and the storage location in the printer. The font source
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    space between each line based on the Lines per Page, Paper Size, and Orientation settings. Select the Paper Size and Orientation you want before setting Lines per Page. Set the printer to print on A4‑size paper. Notes: • 198 mm is the factory default setting. • The 203‑mm setting sets the width of
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    the printer menus 83 Use Tray Renumber Assign MP Feeder Off None 0-199 Assign Tray [x] Off None 0-199 Assign Manual Paper Off None 0-199 Assign Manual Env Off None 0-199 Tray Renumber View Factory Defaults MPF Default = 8 T1 Default = 1 T1 Default = 4 T1 Default = 5 T1 Default = 20 T1 Default = 21
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    Understanding the printer menus 84 HTML menu Use Font Name Albertus MT Antique Notes: • 12 pt is the factory default setting. • Font size can be increased in 1‑point increments. Scale the default font for HTML documents. Notes: • 100% is the factory default setting. • Scaling can be increased
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    set to Best Fit. Set the image orientation. Note: Portrait is the factory default setting. Help menu The Help menu consists of a series of Help pages that are stored in the printer as PDFs. They contain information about using the printer and performing printing tasks. English, French
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    Understanding the printer menus 86 Use Printing Guide Media Guide Print Defects Guide Menu Map Information Guide Connection Guide Moving Guide To Print information about loading paper and other specialty media. Print a list of the paper sizes supported in trays and feeders. Print information
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    specifically for use in laser printers. For more information on recycled papers that work well with your printer, see "Using recycled paper and other office papers" on page 40. Conserving supplies Use both sides of the paper If your printer model supports duplex printing, then you can control
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    the first page is printed. Use factory default settings. Note: This setting supports the performance specifications of the printer. 3 Press . Adjusting Sleep mode To save energy, decrease the number of minutes the printer waits before it enters Sleep mode. Available settings range from 1-180
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    or right arrow button to select the number of minutes you want the printer to wait before it enters Sleep mode. 3 Press . Using Hibernate Mode Hibernate is an ultra‑low power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. Note: The Hibernate
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    money and the environment 90 Adjusting the brightness of the printer display To save energy, or if you have trouble reading the display, adjust its brightness settings. Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the
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    following circumstances: • The printer is being decommissioned. • The printer is being moved to a different department or location. • The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to
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    Settings securely removes device settings, solutions, jobs, and passwords from the printer memory. 4 Navigate to: Back > Exit Config Menu The printer will perform a power‑on reset, and then return to normal operating mode. Finding printer security information In high-security environments, it may be
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    on the printer display when a replacement supply item is needed or when maintenance is required. Checking the status of parts and supplies on the printer control panel From the printer control panel, navigate to: > Status/Supplies > View Supplies > Checking the status of parts and supplies from the
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    1 Click or Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select your printer, and then navigate to: Dell Printer Home > Maintenance > Order supplies 4 From the Order Printer Supplies dialog, do any of the following: • Click Order Online to order
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    ready to use them. Do not expose supplies to: • Direct sunlight • Temperatures above 35°C (95°F) • High humidity above 80% • Salty air • Corrosive gases • Heavy dust Replacing supplies Replacing the toner cartridge 1 Press the button on the right side of the printer, and then open the front door.
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    Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the side rails inside the printer. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 97
    Maintaining the printer 97 Replacing the imaging unit 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge out using the handle.
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 98
    the imaging unit out of the printer. 4 Unpack the new imaging unit, and then shake it. 5 Remove all packing materials from the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 99
    Maintaining the printer 99 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. 7 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 100
    cord provided with this product or the manufacturer's authorized replacement. Warning-Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty. Moving the printer to another location The printer and its hardware options can be safely moved to another
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    is available only in Windows XP or later. • Make sure bidirectional communication support is in place so the printer and computer can communicate or network‑connected printer and order supplies online. Note: Make sure bidirectional communication support is in place so the printer and computer can
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    . The virtual display works as an actual display would work on a printer control panel. Viewing reports You can view some reports from the Embedded on the toner cartridge, imaging unit, and maintenance kit. • All selectable alerts can be set for nearly low, low, and very low supply conditions. Not
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    reached, and the user needs to press a button to continue printing. Non Continuable Stop1,2 The printer stops when the supply condition is reached. The supply must be replaced to continue printing. 1 The printer generates an e-mail about the status of the supply when supply notification is enabled
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    settings. For more information, see "Printing a menu settings page" on page 26. If you want a more comprehensive method of restoring the printer factory default settings, then perform the Wipe All Settings option. For more information, see "Erasing non‑volatile memory" on page 92. Warning-Potential
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 105
    follow the steps outlined in this chapter. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for other printer tasks. Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of
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    Clearing jams 106 • Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightly against the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media. •
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    jammed paper. Note: You may need to open the rear door to clear some 23y.xx paper jams. Pull the indicated tray out, and then remove the jammed paper. Remove all paper from the multipurpose feeder, and then remove the jammed paper. Open the front door, then remove the toner cartridge, imaging unit
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 108
    jam, open front door. [20y.xx] CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 1 Press the button on the right side of the printer, and then open the front door. 2 Pull the toner cartridge
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 109
    Clearing jams 109 3 Lift the blue handle, and then pull the imaging unit out of the printer. Warning-Potential Damage: Do not touch the shiny blue photoconductor drum under the imaging unit. Doing so may affect the quality of future print jobs. 4 Lift the blue flap in front of the printer. 5
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    it out. Note: Make sure all paper fragments are removed. 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. 8 Insert the toner cartridge by aligning the side rails of
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 111
    door. 2 Gently pull down the rear door. CAUTION-HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 112
    clear the message and continue [x]‑page jam, clear standard bin. [20y.xx] 1 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. 2 From the printer control panel, select Next > printing. > Clear the jam, press OK > to clear the
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    the risk of injury from a hot component, allow the surface to cool before touching it. 1 Pull the tray completely out of the printer. 2 Locate the blue lever, and then pull it down to release the jam. 3 Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 114
    OK > to clear the message and continue [x]‑page jam, open tray [x]. [24y.xx] 1 Pull the tray completely out of the printer. Note: The message on the printer display indicates the tray where the jammed paper is located. 2 Firmly grasp the jammed paper on each side, and then gently pull it out
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 115
    115 3 Insert the tray. 4 From the printer control panel, select Next > printing. > Clear the jam, press OK > to clear the message and continue [x]‑page jam, clear manual feeder. [25y.xx] 1 From the multipurpose feeder, firmly grasp the jammed paper on each side, and then gently pull it out. Note
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 116
    Clearing jams 116 3 Reload paper into the multipurpose feeder. Note: Make sure the paper guide lightly rests against the edge of the paper. 4 From the printer control panel, select Next > printing. > Clear the jam, press OK > to clear the message and continue
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 117
    Troubleshooting 117 Troubleshooting Understanding the printer messages Cartridge, imaging unit mismatch [41.xy] 1 Check if the toner cartridge and imaging unit are both MICR (Magnetic Imaging Content Recording) or non-MICR supplies. Note: For a list of supported supplies, contact the place where
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 118
    Troubleshooting 118 Change [paper source] to [custom string] load [orientation] Try one or more of the following: • Load the correct size and type of paper in the tray, and then press on the printer control panel. Note: Make sure the paper size and type settings are specified in the Paper menu on
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 119
    [x] estimated pages remain [84.xy] You may need to replace the imaging unit very soon. For more information, see the "Replacing supplies" section of the User's Guide. If necessary, press to clear the message and continue printing. Incorrect paper size, open [paper source] [34] Try one or more of the
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 120
    Troubleshooting 120 Insufficient memory to support Resource Save feature [35] Try one or more of the following: • From the printer control panel, press • Install additional printer memory. to disable Resource Save, clear the message, and continue printing. Insufficient memory to collate job [37
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    a tray that has the correct size and type of paper, then it feeds from that tray. If the printer cannot find a tray that has the correct size and type of paper, then it prints from the default paper source. • Cancel the current job. Load Manual Feeder with [custom type name] [orientation] Try one or
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    : If no paper is loaded in the feeder, then the printer manually overrides the request, and then prints from an automatically selected tray. • Cancel the current job. Maintenance kit low [80.xy] You may need to order a maintenance kit. Contact technical support or your Dell printer dealer, and then
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 123
    back on. • Update the network firmware in the printer or the print server. For more information, contact your system support person. Non‑Dell [supply type], see User's Guide [33.xy] Note: The supply type can be toner cartridge or imaging unit. The printer has detected a non‑Dell supply or part
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 124
    the toner cartridge. Reinstall missing or unresponsive imaging unit [31.xy] Try one or more of the following: • Check if the imaging unit is missing. If missing, install the imaging unit. For information on installing the imaging unit, see the "Replacing supplies" section of the User's Guide. • If
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 125
    supplies" section of the User's Guide or visit our Web site. Replace maintenance kit, 0 estimated pages remain [80.xy] Contact technical support or your Dell printer dealer, and then report the message. The printer is scheduled for maintenance. Replace unsupported cartridge [32.xy] Remove the toner
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 126
    Troubleshooting 126 Standard network software error [54] Try one or more of the following: • From the printer control panel, press to confirm. • Unplug the router, then wait for 30 seconds, and then plug it back again. • Turn off the printer, and then turn it back on. • Update the network firmware
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 127
    Paper feed problems" on page 131 Basic printer problems The printer is not responding Action Step 1 Make sure the printer is turned on. Yes Go to step 2. No Turn on the printer. Is the printer turned on? Step 2 Check if the printer is in Sleep mode or Hibernate mode. Is the printer in Sleep mode
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 128
    sure the electrical outlet is not turned off by a switch or breaker. reset the breaker. No Go to step 5. Make sure to match the following: 7 Connect the printer Check if the printer is plugged into any surge protectors, uninterruptible power cord directly to power supplies, or extension cords
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 129
    driver. Is the correct printer driver installed? Step 12 Turn off the printer, then wait for about 10 seconds, and then turn the printer back on. The problem is solved. Contact technical support. Is the printer working? Printer display is blank Action Step 1 Press the Sleep button on the printer
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 130
    be necessary to manually add the internal option in the printer driver to make it available for print jobs. For more information, see "Updating available options in the printer driver" on page 21. b Resend the print job. The problem is solved. Contact technical support. Does the internal option
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 131
    , see "Updating available options in the printer driver" on page 21. No Manually add the tray in the printer driver. Is the tray available in the printer driver? Step 5 Check if the option is selected. a From the application you are using, select the option. For Mac OS X version 9 users, make sure
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 132
    Troubleshooting 132 Action Yes Step 3 Contact technical a Review the tips on avoiding jams. For more information, see "Avoiding support. jams" on page 105. b Follow the recommendations, and then resend the print job. Do paper jams still occur frequently? No The problem is solved. Paper
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 133
    Open the document you want to print in Adobe Acrobat. b Click File > Print > Advanced > Print As Image > OK > OK. The problem is solved. Contact technical support. Do the files print? Error message about reading the flash drive appears Action Yes Step 1 Go to step 2. Check if the flash drive
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 134
    technical support person. support. Print jobs do not print Action Yes No Step 1 The problem is solved. Go to step 2. a From the document you are trying to print, open the Print dialog and check if you have selected the correct printer. Note: If the printer is not the default printer, then
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 135
    .dell.com. b Resend the print job. The problem is solved. Contact technical support. Do the jobs print? Print job takes longer than expected Action Step 1 Change the environmental settings of the printer. a From the printer control panel, navigate to: Settings > General Settings b Select Eco‑Mode
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 136
    Troubleshooting 136 Action Step 5 Install additional printer memory, and then resend the print job. Did the job print? Yes No The problem is solved. Contact technical support. Job prints from the wrong tray or on the wrong paper Action Step 1 a Check if you are printing on paper that is
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    must set the size from the Paper Size/Type menu. Action Yes No a From the printer control panel, set the paper size and type in the Paper The problem is solved. Contact technical menu to match the paper loaded in the trays to be linked. support. Note: The paper size and type must match for
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 138
    Troubleshooting 138 Action Yes No Step 3 The problem is solved. Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. Contact technical support. Did the job print and collate correctly?
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    supported by the printer. support. Are the fonts installed on the computer supported by the printer? Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 Go to step 2. a Move the width and length guides in the tray to the correct positions for the paper
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 140
    the imaging unit. Contact technical support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Install the imaging unit, and
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 141
    Menu on the printer control panel, decrease the toner darkness. Note: 8 is the factory default setting. b Resend the print job. Yes No The problem is solved. Go to step 2. Did the gray background disappear from the prints? Step 2 Reinstall the imaging unit and the toner cartridge. a Remove the
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 142
    Troubleshooting 142 Incorrect margins on prints ABCD ABCD ABCD Action Yes No Step 1 The problem is solved. a Move the width and length guides in the tray to the correct positions for the paper size loaded. b Resend the print job. Go to step 2. Are the margins correct? Step 2 From the
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 143
    Troubleshooting 143 Paper curl Action Yes Step 1 Go to step 2. Move the width and length guides in the tray to the correct positions for the size of the paper loaded. Are the width and length guides positioned correctly? Step 2 Go to step 3. From the printer control panel, set the paper
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 144
    in the Paper menu to match the paper loaded in the tray. Go to step 6. The problem is solved. Do print irregularities still appear? Step 6 Replace the imaging unit, and then resend the print job. Do print irregularities still appear? Contact technical support or your Dell printer dealer. The
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 145
    distance, and then contact technical support or your Dell printer dealer. The problem is solved. Print is too dark Action Yes Step 1 Go to step 2. a From the Quality menu on the printer control panel, reduce the toner darkness. Note: 8 is the factory default setting. b Resend the print job
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 146
    From the printer control panel, change the texture settings in the Paper Texture menu to match the paper you are printing on. Go to step 5. Go to step 6. The problem is solved. Is the print still too dark? Step 6 Replace the imaging unit, and then resend the print job. Contact technical support
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 147
    Troubleshooting 147 Print is too light Action Yes Step 1 Go to step 2. a From the Quality menu on the printer control panel, increase the toner darkness. Note: 8 is the factory default setting. b Resend the print job. No The problem is solved. Is the print still too light? Step 2 Go to
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 148
    Install the imaging unit, and then the cartridge. b Resend the print job. Is the print still too light? Step 7 Replace the imaging unit, and then resend the print job. Contact technical support. Is the print still too light? No The problem is solved. The problem is solved. Printer is printing
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 149
    light may cause print quality problems. 3 Reinstall the imaging unit, and then the cartridge. b Resend the print job. Is the printer still printing blank pages? Step 3 Replace the imaging unit, and then resend the print job. Contact technical support. Is the printer still printing blank pages
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 150
    may cause print quality problems. 2 Install the imaging unit, and then the cartridge. b Resend the print job. Is the printer printing solid black pages? Step 2 Replace the imaging unit, and then resend the print job. Contact technical support. Is the printer printing solid black pages? No
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 151
    the imaging unit, and then the cartridge. b Resend the print job. Do streaked horizontal lines appear on prints? Step 5 Replace the imaging unit, and then resend the print job. Contact technical support. Do streaked horizontal lines appear on prints? No The problem is solved. Change the paper
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 152
    step 5. a Reinstall the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 2 Install the imaging unit, and then the
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 153
    Troubleshooting Action Step 5 Replace the imaging unit, and then resend the print job. Do streaked vertical lines appear on prints? Horizontal voids appear on prints Leading edge 153 Yes Contact technical support or your Dell printer dealer. No The problem is solved. Trailing edge Action Step 1
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 154
    of paper. b Resend the print job. The problem is solved. Do vertical voids appear on prints? Step 4 a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 155
    appear on prints? Step 2 Replace the imaging unit, and then resend the print job. Do fog or shading appear on prints? Toner rubs off ABC DEF Leading edge Trailing edge Yes Go to step 2. No The problem is solved. Contact technical support or your Dell printer dealer. The problem is solved.
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 156
    paper? From the Paper menu on the printer control panel, set the paper texture. Contact technical support or your Dell printer dealer. Uneven print density Action Replace the imaging unit, and then resend the print job. Is the print density uneven? Yes Contact technical support. No The problem
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 157
    Troubleshooting 157 Action Yes No Step 2 The problem is solved. Go to step 3. Make sure the printer IP address is correct. a View the printer IP address: • From the TCP/IP section in the Network/Ports menu • By printing a network setup page or menu settings page, and then finding the
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 158
    When you call technical support, describe the problem you are experiencing, the message on the printer display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and the service tag number or express service code. For more information
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 159
    .ca (Canada only) • Anonymous file transfer protocol (FTP) ftp.dell.com Log in as user: anonymous, and use your email address as your password. • Electronic Support Service [email protected] [email protected] [email protected] (Latin America and Caribbean countries only) apsupport
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 160
    160 Warranty and Return Policy Dell Inc. ("Dell") manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry‑standard practices. For information about the Dell warranty for your printer, refer to the Product Information Guide.
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 161
    10 Configure MP menu 56 configuring multiple printers 103 supply notifications, imaging unit 102 supply notifications, maintenance kit 102 supply notifications, toner cartridge 102 configuring supply notifications 102 configuring the Universal paper size settings 27 connecting to a wireless network
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 162
    F factory defaults, restoring 104 finding more information about the printer 8 Finishing menu 77 firmware card 13 flash drive printing from 47 flash drives supported file types 49 font sample list printing 50 G General Settings menu 72 green settings Eco‑Mode 87 Hibernate Mode 89 Quiet mode 88 Sleep
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 163
    17 550‑sheet tray, installing 17 firmware cards 13 memory card 14 memory cards 13 updating in printer driver 21 ordering supplies using Printer Home 94 P paper characteristics 38 letterhead 39 loading, multipurpose feeder 32 preprinted forms 39 recycled 40 selecting 39 setting size 27 setting type
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 164
    brightness 90 factory defaults, restoring 104 indicator light 12 Sleep button light 12 using 11 printer control panel, virtual display using the Embedded Web Server 101 printer information where to find 8 printer is printing blank pages 148 printer messages [x]‑page jam, clear manual feeder. [25y
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 165
    ‑Dell [supply type], see User's Guide [33.xy] 123 Not enough free space in flash memory for resources [52] 124 PPDS font error [50] 124 Reinstall missing or unresponsive cartridge [31.xy] 124 Reinstall missing or unresponsive imaging unit [31.xy] 124 Remove paper from standard output bin 125 Replace
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 166
    supplies 94 supply notifications configuring 102 supported flash drives 49 supported paper sizes 43 supported paper types and weights 44 T TCP/IP menu 64 tips card stock 40 labels, paper 41 letterhead 42 on using envelopes 41 transparencies 42 tips on using envelopes 41 toner cartridge replacing
  • Dell B3460dn Mono Laser Printer | User's Guide - Page 167
    Index 167 V verify print jobs printing from a Macintosh computer 49 printing from Windows 49 vertical voids appear 154 viewing reports 102 virtual display checking, using Embedded Web wireless network configuration information 23 wireless network setup using the Embedded Web Serve 25 X XPS menu 80
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Dell B3460dn Laser Printer
User's Guide
June 2012
www.dell.com | support.dell.com
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