Dell B3460dn Mono Laser Printer User's Guide - Page 132

Paper jam message remains after jam is cleared, Jammed s are not reprinted, Step 3, Settings - review

Page 132 highlights

Troubleshooting 132 Action Yes Step 3 Contact technical a Review the tips on avoiding jams. For more information, see "Avoiding support. jams" on page 105. b Follow the recommendations, and then resend the print job. Do paper jams still occur frequently? No The problem is solved. Paper jam message remains after jam is cleared Action Open front door and remove all trays. a Clear any jammed pages. Note: Make sure all paper fragments are removed. b Press to clear the message and continue printing. Does the paper jam message remain? Yes Contact technical support. No The problem is solved. Jammed pages are not reprinted Action a Turn on jam recovery. 1 From the printer control panel, navigate to: Yes No The problem is solved. Contact technical support. Settings > > General Settings > > Print Recovery > > Jam Recovery 2 Press the left or right arrow button to scroll to On or Auto, and then press . b Resend the pages that did not print. Were the jammed pages reprinted?

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Action
Yes
No
Step 3
a
Review the tips on avoiding jams. For more information, see “Avoiding
jams” on page 105.
b
Follow the recommendations, and then resend the print job.
Do paper jams still occur frequently?
Contact
technical
support
.
The problem is solved.
Paper jam message remains after jam is cleared
Action
Yes
No
Open front door and remove all trays.
a
Clear any jammed pages.
Note:
Make sure all paper fragments are removed.
b
Press
to clear the message and continue printing.
Does the paper jam message remain?
Contact
technical
support.
The problem is solved.
Jammed pages are not reprinted
Action
Yes
No
a
Turn on jam recovery.
1
From the printer control panel, navigate to:
Settings
>
>
General Settings
>
>
Print Recovery
>
>
Jam Recovery
2
Press the left or right arrow button to scroll to
On
or
Auto
, and
then press
.
b
Resend the pages that did not print.
Were the jammed pages reprinted?
The problem is solved.
Contact
technical
support
.
Troubleshooting
132