Dell B3460dn Mono Laser Printer User's Guide - Page 140
Shadow images appear on prints, ABCD
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Troubleshooting 140 Action Step 3 a Depending on your operating system, specify the paper size from Printing Preferences or from the Print dialog. b Resend the print job. Yes Go to step 4. Is the page or image clipped? Step 4 a Reinstall the imaging unit. Contact technical support. 1 Remove the toner cartridge. 2 Remove the imaging unit. Warning-Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. b Resend the print job. Is the page or image clipped? No The problem is solved. The problem is solved. Shadow images appear on prints Leading edge AABBCCDD AABBCCDD Trailing edge Action Step 1 Load paper with the correct paper type and weight in the tray. Yes Go to step 2. Is paper with the correct paper type and weight loaded in the tray? Step 2 Go to step 3. From the printer control panel, set the paper type and weight in the Paper menu to match the paper loaded in the tray. Is the tray set to the type and weight of the paper loaded? Step 3 a Depending on your operating system, specify the paper type and weight from Printing Preferences or from the Print dialog. b Resend the print job. Go to step 4. Do shadow images still appear on prints? No Load paper with the correct paper type and weight in the tray. Change the paper loaded in the tray to match the paper type and weight specified in the tray settings. The problem is solved.