Dell Dimension 8200 Dell Dimension 8200 Systems Solutions Guide - Page 31

Scanner Problems

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VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS Windows XP 1 Click the Start button. 2 Click Control Panel. 3 Click Printers and Other Hardware. 4 Click View installed printers or fax printers. If the printer is listed, right-click the printer name. 5 Click Properties, and then select the Ports tab. Ensure that the Print to the following port(s): setting is USB. Windows Me and Windows 2000 1 Click the Start button, point to Settings, and then click Printers. If the printer is listed, right-click the printer icon. 2 Click Properties, and then select the Details tab in Windows Me and the Ports tab in Windows 2000. Ensure that the Print to the following port(s): setting is USB. TE S T T H E E L E C T R I C A L O UT L E T - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. RE I N S T A L L T H E P R I N T E R D R I V E R - See page 18. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S - See page 47. Scanner Problems C H E C K T H E PO W E R C A B L E C O N N E C T I O N - Ensure that the scanner power cable is firmly connected to a working electrical power source and that the scanner is turned on. C H E C K T H E S C A N N E R C A B L E C O N N E C T I O N - Ensure that the scanner cable is firmly connected to the computer and to the scanner. U NL O CK T H E S CA N NE R - Ensure that your scanner is unlocked if it has a locking tab or button. HINT: If you need technical assistance for your scanner, call the scanner's manufacturer (see the documentation that came with the scanner for the correct phone number). Dell does not cover the scanner's warranty. S olving Pr oblems 31

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Solving Problems
31
Scanner Problems
HINT:
If you need
technical assistance for
your scanner, call the
scanner’s manufacturer
(see the documentation
that came with the
scanner for the correct
phone number). Dell does
not cover the scanner’s
warranty.
V
ERIFY
THAT
THE
PRINTER
IS
RECOGNIZED
BY
W
INDOWS
Windows XP
1
Click the
Start
button.
2
Click
Control Panel
.
3
Click
Printers and Other Hardware
.
4
Click
View installed printers or fax printers
. If the printer is listed, right-click
the printer name.
5
Click
Properties,
and then select the
Ports
tab. Ensure that the
Print to the
following port(s):
setting is
USB
.
Windows Me and Windows 2000
1
Click the
Start
button, point to
Settings
, and then click
Printers
.
If the printer is listed, right-click the printer icon.
2
Click
Properties,
and then select the
Details
tab in Windows Me and the
Ports
tab in Windows 2000. Ensure that the
Print to the following port(s):
setting is
USB
.
T
EST
THE
ELECTRICAL
OUTLET
—
Ensure that the electrical outlet is
working by testing it with another device, such as a lamp.
R
EINSTALL
THE
PRINTER
DRIVER
—
See page 18.
C
HECK
FOR
INTERRUPT
REQUEST
CONFLICTS
—
See page 47.
C
HECK
THE
POWER
CABLE
CONNECTION
—
Ensure that the scanner
power cable is firmly connected to a working electrical power source and that the
scanner is turned on.
C
HECK
THE
SCANNER
CABLE
CONNECTION
—
Ensure that the scanner
cable is firmly connected to the computer and to the scanner.
U
NLOCK
THE
SCANNER
—
Ensure that your scanner is unlocked if it has a
locking tab or button.