Dell Dimension 8200 Dell Dimension 8200 Systems Solutions Guide - Page 33

Start, Control Panel, Printers and Other Hardware, Phone and Modem Options, Modems, Properties

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Page 33 highlights

VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS Windows XP 1 Click the Start button, and then click Control Panel. 2 Click Printers and Other Hardware. 3 Click Phone and Modem Options. 4 Click the Modems tab. 5 Click the COM port for your modem. 6 Click Properties, click the Diagnostics tab, and then click Query Modem to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. Windows Me 1 Click the Start button, point to Settings, and click Control Panel. 2 In the Control Panel, double-click Modems. If there are multiple entries for the same modem or modems listed that are not installed, delete the entries and restart the computer. 3 Click the Diagnostics tab. 4 Click the COM port for your modem. 5 Click More Info to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. Windows 2000 1 Click the Start button, point to Settings, and click Control Panel. 2 In the Control Panel, double-click Phone and Modem Options. If there are multiple entries for the same modem or modems listed that are not installed, delete the entries and restart the computer. 3 Click the Modems tab. 4 Click the COM port for your modem. 5 Click the Properties button. 6 Click the Diagnostics tab to verify that the modem is communicating with Windows. If all commands receive responses, the modem is operating properly. S olving Pr oblems 33

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Solving Problems
33
V
ERIFY
THAT
THE
MODEM
IS
COMMUNICATING
WITH
W
INDOWS
Windows XP
1
Click the
Start
button, and then click
Control Panel
.
2
Click
Printers and Other Hardware
.
3
Click
Phone and Modem Options
.
4
Click the
Modems
tab.
5
Click the COM port for your modem.
6
Click
Properties
, click the
Diagnostics
tab, and then click
Query Modem
to
verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows Me
1
Click the
Start
button, point to
Settings
, and click
Control
Panel
.
2
In the
Control
Panel
, double-click
Modems
.
If there are multiple entries for the same modem or modems listed that are
not installed, delete the entries and restart the computer.
3
Click the
Diagnostics
tab.
4
Click the COM port for your modem.
5
Click
More
Info
to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows 2000
1
Click the
Start
button, point to
Settings
, and click
Control Panel
.
2
In the
Control
Panel
, double-click
Phone and Modem Options
.
If there are multiple entries for the same modem or modems listed that are
not installed, delete the entries and restart the computer.
3
Click the
Modems
tab.
4
Click the COM port for your modem.
5
Click the
Properties
button.
6
Click the
Diagnostics
tab to verify that the modem is communicating with
Windows.
If all commands receive responses, the modem is operating properly.