Dell Dimension 8200 Dell Dimension 8200 Systems Solutions Guide - Page 32

Modem Problems - driver

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www.dell.com | support.dell.com RE I N S T A L L T H E S C A N N E R D R I V E R - Reinstall the scanner driver. See the scanner documentation for instructions. C H E C K F O R I N T E R R U P T R E Q U E S T C O N F L I C T S - See page 47. HINT: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network. Modem Problems CH E CK T H E CON N EC T I ON - Verify that the telephone line is connected to the green jack on the modem. (The green line-in jack has either a LINE IN label or a connector-shaped icon next to it.) Make sure you hear a click when you insert the telephone line connector. C H E C K T H E T E L E P HO N E J A C K - Disconnect the telephone line from the modem and connect it to a telephone. Listen for a dial tone. CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK - If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the telephone wall jack with the telephone line. C H E C K T H E T E L E P HO N E L I N E - Try using a different telephone line. If you are using a line that is 10 ft (3 m) or more in length, try a shorter one. 32 Solving Pr oblems

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32
Solving Problems
www.dell.com | support.dell.com
Modem Problems
HINT:
Connect the
modem to an analog
telephone jack only. The
modem does not operate
while it is connected to a
digital telephone network.
R
EINSTALL
THE
SCANNER
DRIVER
—
Reinstall the scanner driver. See the
scanner documentation for instructions.
C
HECK
FOR
INTERRUPT
REQUEST
CONFLICTS
—
See page 47.
C
HECK
THE
CONNECTION
—
Verify that the telephone line is connected to
the green jack on the modem. (The green line-in jack has either a LINE IN label
or a connector-shaped icon next to it.) Make sure you hear a click when you insert
the telephone line connector.
C
HECK
THE
TELEPHONE
JACK
—
Disconnect the telephone line from the
modem and connect it to a telephone. Listen for a dial tone.
C
ONNECT
THE
MODEM
DIRECTLY
TO
THE
TELEPHONE
WALL
JACK
—
If you have other telephone devices sharing the line, such as an answering
machine, fax machine, surge protector, or line splitter, then bypass them and
connect the modem directly to the telephone wall jack with the telephone line.
C
HECK
THE
TELEPHONE
LINE
—
Try using a different telephone line. If you
are using a line that is 10 ft (3 m) or more in length, try a shorter one.