Dell Dimension 8200 Dell Dimension 8200 Systems Solutions Guide - Page 41

General Program Problems, A program crashes, A program stops responding, A program error causes

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General Program Problems A program crashes S E E T H E S O F T W A R E D O C UM E NT A T I O N - Many software manufacturers maintain websites with information that may help you to solve the problem. A program stops responding END THE PROGRAM 1 Simultaneously press . 2 In Windows XP and Windows 2000, click the Task Manager button, click the Applications tab, and then select the program that is no longer responding. In Windows Me, just select the program that is no longer responding. Click the End Task button. A program error causes the system to lock up TU R N T H E C O MP U T E R O F F - If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then press the power button again to turn on the computer. You might lose data if you are unable to perform a Microsoft Windows shutdown. A solid blue screen appears TU R N T H E C O MP U T E R O F F - If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then press the power button again to turn on the computer. The solid blue screen appears because you were not able to perform a proper Windows shutdown. You might lose data if you are unable to perform a Microsoft Windows shutdown. HINT: ScanDisk may run when you restart the computer. Follow the instructions on the screen. HINT: ScanDisk may run when you restart the computer. Follow the instructions on the screen. S olving Pr oblems 41

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Solving Problems
41
General Program Problems
A program crashes
A program stops responding
A program error causes the system to lock up
HINT:
ScanDisk may
run when you restart the
computer. Follow the
instructions on the screen.
A solid blue screen appears
HINT:
ScanDisk may
run when you restart the
computer. Follow the
instructions on the screen.
S
EE
THE
SOFTWARE
DOCUMENTATION
—
Many software manufacturers
maintain websites with information that may help you to solve the problem.
E
ND
THE
PROGRAM
1
Simultaneously press <Ctrl><Shift><Esc>.
2
In Windows XP and Windows 2000, click the
Task Manager
button, click the
Applications
tab, and then select the program that is no longer responding. In
Windows Me, just select the program that is no longer responding.
Click the
End Task
button
.
T
URN
THE
COMPUTER
OFF
—
If your computer locks up and you are unable
to get a response by pressing a key on your keyboard or moving your mouse, press
and hold the power button for at least 8 to 10 seconds until the computer turns
off. Then press the power button again to turn on the computer. You might lose
data if you are unable to perform a Microsoft Windows shutdown.
T
URN
THE
COMPUTER
OFF
—
If your computer locks up and you are unable
to get a response by pressing a key on your keyboard or moving your mouse, press
and hold the power button for at least 8 to 10 seconds until the computer turns
off. Then press the power button again to turn on the computer. The solid blue
screen appears because you were not able to perform a proper Windows
shutdown. You might lose data if you are unable to perform a Microsoft Windows
shutdown.