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Dell XPS 600 Renegade Owner's Manual - Page 53

Video and Monitor Problems, If the screen is blank, If the screen is difficult to read

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Video and Monitor Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. If the screen is blank NOTE: See the monitor documentation for troubleshooting procedures. CHECK THE MONITOR CABLE CONNECTION - • If you have the optional second PCI-Express graphics card, ensure that the monitor cable is connected to the correct card. • If you have the optional DVI adapter, ensure that it is correctly attached to the graphics card. • Ensure that the monitor cable is connected as shown on the setup diagram for your computer. • If you are using a extension cable and removing the cable solves the problem, the cable is defective. • Swap the computer and monitor power cables to determine if the power cable is defective. • Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.) C H E C K T H E M O N I T O R P O W E R L I G H T - If the power light is off, firmly press the button to ensure that the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse. TE S T T H E E L E C T R I C A L O U T L E T - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. C H E C K T H E D I A G N O S T I C L I G H T S - See "Diagnostic Lights" on page 55. If the screen is difficult to read C H E C K T H E M O N I T O R S E T T I N G S - See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. M O V E T H E S U B W O O F E R A W A Y F R O M T H E M O N I T O R - If your speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor. M O V E T H E M O N I T O R A W A Y F R O M E X T E R N A L P O W E R S O U R C E S - Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference. Solving Problems 53

Section	Page
Contents	3
Finding Information	9
Setting Up and Using Your Computer	15
Opening the Drive Door	15
Changing the Front-Panel Light Color	15
Using a Media Card Reader (Optional)	17
Connecting Monitors	18
Connecting a Monitor to a PCI Express Graphics Card Dual Configuration	18
Connecting Two Monitors	18
Connecting a TV	20
Changing the Display Settings to Support Two Monitors	20
About Serial ATA Drives	21
About Your RAID Configuration	21
RAID Level 0 Configuration	21
RAID Level 1 Configuration	22
Configuring Your Hard Drives for RAID	23
Creating an Array using the Nvidia MediaShield ROM Utility	23
Using Nvidia MediaShield	24
Transferring Information to a New Computer	27
Playing CDs and DVDs	28
Playing a CD or DVD	28
Adjusting the Volume	29
Adjusting the Picture	30
Copying CDs and DVDs	30
How to Copy a CD or DVD	30
Using Blank CDs and DVDs	31
Helpful Tips	32
Network Setup Wizard	32
Power Management	33
Overview	33
Standby Mode	33
Hibernate Mode	33
Power Options Properties	34
Optimizing Performance	37
Hyper-Threading	37
PCI Express Cards	37
NVIDIA SLI Dual Graphics Technology	38
Solving Problems	39
Troubleshooting Tips	39
Battery Problems	39
Drive Problems	39
CD and DVD drive problems	40
Hard drive problems	41
E-Mail, Modem, and Internet Problems	41
Error Messages	42
IEEE 1394 Device Problems	43
Keyboard Problems	44
Lockups and Software Problems	44
The computer does not start up	45
The computer stops responding	45
A program stops responding	45
A program crashes repeatedly	45
A program is designed for an earlier Windows operating system	46
A solid blue screen appears	46
Other software problems	46
Memory Problems	47
Mouse Problems	47
Network Problems	48
Power Problems	49
Printer Problems	50
Scanner Problems	51
Sound and Speaker Problems	51
No sound from speakers	51
No sound from headphones	52
Video and Monitor Problems	53
If the screen is blank	53
If the screen is difficult to read	53
If 3-D image quality is poor	54
Advanced Troubleshooting	55
Diagnostic Lights	55
Dell Diagnostics	58
When to Use the Dell Diagnostics	58
Drivers	60
What Is a Driver?	60
Identifying Drivers	60
Reinstalling Drivers	61
Using Microsoft® Windows® XP System Restore	62
Creating a Restore Point	63
Restoring the Computer to an Earlier Operating State	63
Undoing the Last System Restore	63
Resolving Software and Hardware Incompatibilities	64
Reinstalling Microsoft® Windows® XP	64
Before You Begin	64
Reinstalling Windows XP	65
Removing and Installing Parts	69
Before You Begin	69
Recommended Tools	69
Turning Off Your Computer	69
Before Working Inside Your Computer	70
Front and Back View of the Computer	71
Front View	71
Front View (Doors Open)	72
Back View	73
Opening the Computer Cover	76
Inside View of Your Computer	77
System Board Components	78
Memory	79
Addressing Memory Configurations	80
Installing Memory	80
Removing Memory	82
Cards	82
Removing a PCI Express Graphics Card from a Dual Configuration	84
Installing PCI Express Graphics Cards in a Dual Configuration	86
Removing PCI and PCI Express Cards	89
Installing PCI and PCI Express Cards	91
Network Adapter and Sound Card Settings	94
Drives	95
General Installation Guidelines	95
Connecting Drive Cables	96
Hard Drive	97
Removing a Hard Drive	97
Installing a Hard Drive	98
Floppy Drive	101
Removing a Floppy Drive	101
Installing a Floppy Drive	103
Media Card Reader	105
Removing a Media Card Reader	105
Installing a Media Card Reader	106
CD/DVD Drive	108
Removing a CD/DVD Drive	109
Installing a CD/DVD Drive	110
Processor Airflow Shroud	112
Removing the Processor Airflow Shroud	112
Installing the Processor Airflow Shroud	113
Processor	113
Removing the Processor	113
Installing the Processor	117
Front Panel	120
Removing the Front Panel	120
Replacing the Front Panel	120
Drive Door	121
Removing the Drive Door	121
Replacing the Drive Door	122
Battery	124
Replacing the Battery	124
Closing the Computer Cover	125
Appendix	127
Specifications	127
System Setup	131
Overview	131
Entering System Setup	131
System Setup Options	132
Boot Sequence	136
Clearing Forgotten Passwords	137
Clearing CMOS Settings	138
Cleaning Your Computer	139
Computer, Keyboard, and Monitor	139
Mouse	139
Floppy Drive	139
CDs and DVDs	140
Dell Technical Support Policy (U.S. Only)	140
Definition of \	140
Definition of \	141
FCC Notices (U.S. Only)	141
Class A	141
Class B	142
FCC Identification Information	142
Contacting Dell	142