Dell XPS M1210 Owner's Manual - Page 104

Video and Display Problems, If the display is blank, If the display is difficult to read - windows 8 display driver

Page 104 highlights

TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Shut down the computer. 2 Disconnect the mouse. 3 Turn on the computer. 4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it. If the touch pad operates correctly, the mouse may be defective. R E I N S T A L L T H E T O U C H PAD D R I V E R - See "Reinstalling Drivers and Utilities" on page 106. Video and Display Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer. CHECK THE BATTERY - If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer. TEST THE ELECTRICAL OUTLET - Ensure that the electrical outlet is working by testing it with another device, such as a lamp. CHECK THE AC ADAPTER - Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on. C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T - Bypass power protection devices, power strips, and the extension cable to verify that the computer turns on. ADJUST THE POWER PROPERTIES - Search for the keyword standby in the Windows Help and Support Center. To access the Help and Support Center, see "Windows Help and Support Center" on page 13. SWITCH THE VIDEO IMAGE - If your computer is attached to an external monitor, press to switch the video image to the display. If the display is difficult to read A DJUST T H E BRIGHTNESS - Press and the up- or down-arrow key. M O V E T H E E X T E R N A L S U B W O O F E R A W A Y F R O M T H E C O M P U T E R O R M O N I T O R - If your external speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor. ELIMINATE POSSIBLE INTERFERENCE - Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances. R O T A T E T H E C O M P U T E R T O F A C E A D I F F E R E N T D I R E C T I O N - Eliminate sunlight glare, which can cause poor picture quality. 104 Troubleshooting

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104
Troubleshooting
T
O
VERIFY
THAT
THE
PROBLEM
IS
WITH
THE
MOUSE
,
CHECK
THE
TOUCH
PAD
1
Shut down the computer.
2
Disconnect the mouse.
3
Turn on the computer.
4
At the Windows
desktop, use the touch pad to move the cursor around, select an icon, and open it.
If the touch pad operates correctly, the mouse may be defective.
R
EINSTALL
THE
TOUCH
PAD
DRIVER
See "Reinstalling Drivers and Utilities" on page 106.
Video and Display Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product
Information Guide
.
If the display is blank
NOTE:
If you are using a program that requires a higher resolution than your computer supports, it is
recommended that you attach an external monitor to your computer.
C
HECK
THE
BATTERY
If you are using a battery to power your computer, the battery charge may be
depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on the computer.
T
EST
THE
ELECTRICAL
OUTLET
Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
C
HECK
THE
AC
ADAPTER
Check the AC adapter cable connections. If the AC adapter has a light, ensure
that the light is on.
C
ONNECT
THE
COMPUTER
DIRECTLY
TO
AN
ELECTRICAL
OUTLET
Bypass power protection devices, power
strips, and the extension cable to verify that the computer turns on.
A
DJUST
THE
POWER
PROPERTIES
Search for the keyword
standby
in the Windows Help and Support
Center. To access the Help and Support Center, see "Windows Help and Support Center" on page13.
S
WITCH
THE
VIDEO
IMAGE
If your computer is attached to an external monitor, press <Fn><F8> to
switch the video image to the display.
If the display is difficult to read
A
DJUST
THE
BRIGHTNESS
Press <Fn> and the up- or down-arrow key.
M
OVE
THE
EXTERNAL
SUBWOOFER
AWAY
FROM
THE
COMPUTER
OR
MONITOR
If your external speaker
system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or
external monitor.
E
LIMINATE
POSSIBLE
INTERFERENCE
Turn off nearby fans, fluorescent lights, halogen lamps, or other
appliances.
R
OTATE
THE
COMPUTER
TO
FACE
A
DIFFERENT
DIRECTION
Eliminate sunlight glare, which can cause poor
picture quality.