Gateway C-120 Gateway Notebook Reference Guide R2 for Windows XP
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- Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 1
CONVERTIBLE NOTEBOOK REFERENCEGUIDE ® - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 2
- Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 3
from power source problems 20 Connecting the dial-up modem 20 Connecting to a broadband modem or network 21 Starting your convertible notebook 21 Waking up your convertible notebook 23 Turning off your convertible notebook 23 Restarting (rebooting) your convertible notebook 24 Using the - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 4
the fingerprint reader features 38 Using the EZ Pad touchpad 39 Using the fingerprint reader as a touchpad 41 Using the display 42 Converting from notebook to tablet mode 42 Changing display orientation 44 Adjusting brightness 44 Using the digital pen 45 Storing and removing the digital pen - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 5
www.gateway.com Connecting an IEEE 1394 device 58 Viewing the display on a projector settings 73 Activating and using Hibernate mode 74 Chapter 6: Traveling with Your Notebook . . . 77 Packing your convertible notebook 78 Traveling by air 78 Dial-up modem 78 Radio frequency wireless connections - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 6
the convertible notebook screen 87 Maintaining the battery 88 Storing batteries 88 Cleaning CDs or DVDs 89 Chapter 8: Upgrading Your Notebook 91 Preventing static electricity discharge 92 Adding or replacing memory modules 93 Replacing the hard drive kit 96 Chapter 9: Troubleshooting 101 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 7
www.gateway.com Sound 124 Status indicators 124 Touchpad or pointing device 124 Video 125 Telephone support 125 Before calling Gateway Customer Care 125 Appendix A: Legal Information 127 Index 137 v - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 8
Contents vi - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 9
CHAPTER1 About This Reference • About this guide • Accessing your online User Guide • Gateway contact information • Microsoft Certificate of Authenticity • For more information 1 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 10
About this guide This guide includes information and maintenance instructions that are specific to your model of Gateway convertible notebook. For all other notebook information, see your online User Guide. Accessing your online User Guide In addition to this guide, the online User Guide has been - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 11
and serial number The label on the bottom of your convertible notebook contains information that identifies your convertible notebook model and its features. Gateway Customer Care will need this information if you call for assistance. Microsoft Certificate of Authenticity The Microsoft Certificate - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 12
This Reference For more information For more information about your convertible notebook, visit Gateway's Support page at www.gateway.com or the Web address shown on your convertible notebook's label. The Support page also has links to additional Gateway documentation and detailed specifications. 4 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 13
CHAPTER2 Checking Out Your Notebook • Top • Front • Left • Right • Back • Bottom • Keyboard area 5 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 14
Component Icon Description Missing pen indicator ■ LED on and missing pen alarm sounding or LED blinking - Pen is not in the pen holder while the convertible notebook is turned off. For more information, see "Pen alarm" on page 46. ■ LED off - Pen is in place in the pen holder or pen has - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 15
Front www.gateway.com Component Icon LCD panel release latch LCD panel release latch Description Press to open the LCD panel. 7 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 16
Warning: Power is passed through this port. This docking connection is certified to UL 1950 for use only with port replicators designed for your Gateway convertible notebook. Plug an Ethernet network cable into this jack. Plug the other end of the cable into a cable modem, DSL modem, or an Ethernet - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 17
memory card reader" on page 54. The memory card reader supports Memory Stick®, Memory Stick Pro®, Mini Secure Digital®, MultiMediaCard™, RS-MultiMediaCard™, and Secure Digital™ cards. Write, tap, and input directly on your convertible notebook's display using the digital pen. Right IEEE 1394 port - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 18
CHAPTER 2: Checking Out Your Notebook Component Icon Microphone jack Headphone jack Description Plug a microphone into this jack. The on page 20. Plug the AC adapter cable into this connector. Secure your convertible notebook to an object by connecting a Kensington cable lock to this slot. 10 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 19
96. Includes the Customer Care contact information. For more information, see "Gateway contact information" on page 2. Insert CDs or DVDs into this drive see "Changing the battery" on page 65. Provides power when the convertible notebook is not plugged into AC power. Slide to release the battery. For - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 20
CHAPTER 2: Checking Out Your Notebook Keyboard area Tablet control buttons/ Microphone Status indicators Microphone Ambient light sensor Tablet control buttons Power button Speaker Fingerprint reader Speaker Keyboard Touchpad Component Icon - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 21
www.gateway.com Component Icon Description Microphones Record audio through these array microphones. The built-in microphones are turned off while an external microphone is connected. For - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 22
CHAPTER 2: Checking Out Your Notebook 14 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 23
• Connecting the dial-up modem • Connecting to a broadband modem or network • Starting your convertible notebook • Turning off your convertible notebook • Restarting (rebooting) your convertible notebook • Using the status indicators • Using the keyboard • Using the tablet control buttons • Using - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 24
your lap, a blanket, carpet, or a sofa. Soft surfaces can block your convertible notebook's ventilation openings, leading to overheating, permanent damage to your convertible notebook, and fire danger. Instead, place your convertible notebook on a rigid, hard surface, and make sure that you keep the - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 25
pressure on the back of your thighs. • Adjust the back of the chair so it supports the lower curve of your spine. You can use a pillow or cushion to provide extra back support. Sitting at your convertible notebook • Avoid bending, arching, or angling your wrists. Make sure that they are in a relaxed - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 26
has no user-replaceable or user-serviceable parts inside. The AC adapter has dangerous voltages that can cause serious injury or death. Contact Gateway about returning defective AC adapters. Caution Make sure that you use the AC adapter that came with your convertible notebook or one of the same - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 27
you finish using your convertible notebook for the first time, turn off your convertible notebook and leave it connected to AC power until the battery charge indicator turns blue. Important If the battery charge indicator does not turn blue after three hours, contact Gateway Customer Care at the - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 28
Started Protecting from power source problems During a power surge, the voltage level of electricity coming into your convertible notebook can increase to levels far above normal levels and cause data loss or system damage. Protect your convertible notebook and peripheral devices by connecting - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 29
www.gateway.com Connecting to a broadband modem or network Your convertible notebook has a network jack that you can into the network jack on your convertible notebook. Tip For the location of the network jack on an optional port replicator, see the port replicator user guide. 2 Insert the other end - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 30
information about changing the power button mode, see "Changing advanced settings" on page 73. 3 If you are starting your convertible notebook for the first time, follow the on-screen instructions to select the language and time zone and to create your first user account. 4 Attach and turn on any - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 31
www.gateway.com 5 To open the main menu, click or tap Start. From that menu, you can run programs and search for files. For more information on using Windows, see "Using Windows" and "Customizing Your Notebook" in your online User Guide. Waking up your convertible notebook When you have not used - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 32
is not responding. 3 Click or tap End Task. 4 Click or tap X in the top-right corner of the Windows Task Manager dialog box. 5 If your convertible notebook does not respond, turn it off, wait ten seconds, then turn it on again. As a part of the regular startup process, a program to check the - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 33
www.gateway.com Using the status indicators Important If none of the indicators very low. ■ LED solid red - Battery is malfunctioning. Important: This LED only lights up when your convertible notebook is connected to AC power or the battery charge is very low. Wireless network ■ LED on - Optional - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 34
off. ■ LED blinking - The hard drive is in use. ■ LED off - The hard drive is not in use. Using the keyboard Your convertible notebook features a full-size keyboard that functions the same as a desktop computer keyboard. Many of the keys have been assigned alternate functions, including shortcut - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 35
www.gateway.com Key types The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 36
press the FN key and a system key at the same time, your convertible notebook performs the action identified by the text or icon on the key. Press and more information, see "Wireless Networking" in your online User Guide. Warning: Radio frequency wireless communication can interfere with equipment - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 37
www.gateway.com Press and hold To... FN, then press this system key... Increase the LCD panel brightness above the -+ normal brightest setting. Use this feature in - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 38
Screen rotation Icon Description Provides the same action as pressing CTRL+ALT+DELETE. For more information, see "Restarting (rebooting) your convertible notebook" on page 24. Rotate the display orientation. For more information, see "Changing display orientation" on page 44. Opens Windows Journal - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 39
www.gateway.com Button Icon Wireless network OK (located next to fingerprint reader) Back or off. For more information, see "Wireless Ethernet Networking" in your online User Guide. Warning: Radio frequency wireless communication can interfere with equipment on commercial aircraft. Current - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 40
CHAPTER 3: Setting Up and Getting Started 3 Click or tap the Tablet Buttons tab. 4 Click or tap Journal Button, then click or tap Change. The Change Tablet Button Actions dialog box opens. 5 Select an action, then, if applicable, select a program. 32 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 41
www.gateway.com Using the fingerprint reader Your notebook includes a fingerprint reader that provides enhanced security you can use the fingerprint reader in place of the touchpad while the convertible notebook is in tablet mode. Running the TouchStrip Tutorial Before using the fingerprint reader - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 42
the biometric device-Select this option to save your fingerprint to memory in the fingerprint reader. Use this option to prevent unauthorized use of your notebook even if the hard drive has been removed. • Enrollment to the hard disk-Select this option to save your fingerprint to the hard drive. If - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 43
www.gateway.com 4 If you want to run the TouchStrip Tutorial, leave the Run interactive tutorial check box selected, then click or tap Next. The TouchStrip Tutorial - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 44
CHAPTER 3: Setting Up and Getting Started 6 Swipe your finger. A sample will be created and is indicated by a fingerprint icon in one of the circles. 7 Repeat step 6 two more times, then click or tap Next. The Advanced Security screen appears. 8 Type a password in the Backup password box, type the - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 45
www.gateway.com Using the Fingerprint Control Center The Fingerprint Control Center lets the administrator of the convertible notebook control how the fingerprint reader is used. You can: • Add new fingerprints to the database • Edit or delete fingerprints from the database • Modify how fingerprints - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 46
CHAPTER 3: Setting Up and Getting Started To create a registration for a Web site: 1 Go to the Web site using your Internet browser. 2 Log in using your user name and password. 3 Swipe your already enrolled finger over the sensor. The fingerprint reader menu opens. 4 Click Register. 5 Click on the - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 47
www.gateway.com Using the EZ Pad touchpad The EZ Pad™ consists of a touchpad and two buttons. Touchpad Left button Right button When you move your finger on the touchpad, the pointer (arrow) on the screen moves in the same direction. 39 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 48
down the convertible notebook to connect a USB mouse. Tip For instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configuration, and other touchpad settings, see "Changing the mouse, touchpad, or pointing device settings" in your online User Guide. Tip You - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 49
www.gateway.com To... Do this... Access a shortcut menu or find more object where you want it. Using the fingerprint reader as a touchpad When the convertible notebook is in tablet mode (see "Converting from notebook to tablet mode" on page 42), the LCD screen covers the touchpad. You - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 50
programs. • Switching from AC to battery power dims the display slightly to save battery power. Converting from notebook to tablet mode You can convert the display from notebook to tablet mode with the convertible notebook turned on or off. Important Although you can use the digital pen to write on - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 51
www.gateway.com 2 Rotate the LCD panel until the back of the panel is facing you. The panel soft-locks into the final position. Important You can rotate the screen in either direction. 3 Rotate the LCD panel latch until it points in the opposite direction. 43 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 52
panel latch locks. [ Caution You can rotate the LCD panel in either direction when converting from notebook mode to tablet mode. However, you can rotate the LCD panel in only one direction when converting back to notebook mode. If the LCD panel does not rotate easily, try rotating the panel in the - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 53
, and ink pens and other pointed objects could damage the surface. Always use the digital pen that came with your convertible notebook. You can order extra digital pens from Gateway. Caution Do not strike the display too sharply. Although the display is durable, it can break. The digital pen can - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 54
either Standby or Hibernate mode. This feature is shipped from the factory turned off. To turn on the pen alarm: 1 As soon as your convertible notebook starts and you see a startup screen, press F2. The BIOS Setup utility opens. 2 Open the Advanced menu. 3 Highlight Pen Alarm, then select Enabled by - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 55
can damage the surface if used with too much force. For best results use the digital pen that came with your convertible notebook. You can order extra digital pens from Gateway. To turn the touch-sensitive screen feature on or off: 1 Click or tap Start. 2 Right-click or button-tap My Computer - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 56
feature. 7 Reboot the convertible notebook. Tip You can also disable the touch-sensitive screen feature by stopping the Wacom touch service in the Task Manager. Adjusting page 28. Tip For instructions on how to adjust the volume in Windows, see "Adjusting the Volume" in the online User Guide. 48 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 57
radio on or off Your Gateway convertible notebook may have a factory-installed where the risk of interference to other devices or services is harmful or perceived as harmful, the option to using your convertible notebook on a wireless network, see "Wireless Networking" in your online User Guide 49 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 58
CHAPTER 3: Setting Up and Getting Started Bluetooth radio Your convertible notebook may have a Bluetooth radio for communicating with another Bluetooth device, such as a printer, scanner, camera, MP3 player, headphone, keyboard, or mouse. To turn the Bluetooth - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 59
CHAPTER4 Using Drives and Accessories • Using the DVD drive • Using the memory card reader • Adding and removing a PC Card • Using a port replicator • Installing a printer or other peripheral device • Viewing the display on a projector or monitor • Ordering accessories 51 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 60
CHAPTER 4: Using Drives and Accessories Using the DVD drive You can use your convertible notebook to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway convertible notebook may contain one of the following drive types. Look on the front of the drive for one or more - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 61
www.gateway.com Using a CD or DVD Manual eject hole Eject button Important DVD discs and DVD drive's regional code must match. The regional code on your DVD drive is determined by your convertible notebook's delivery address. The regional code for the United States and Canada is 1. The regional code - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 62
also use the memory card reader to transfer data between your convertible notebook and a device that uses memory cards, such as a PDA, MP3 player, or cellular telephone. Memory card types The memory card reader supports Memory Stick®, Memory Stick Pro®, MultiMediaCard™, Secure Digital™, Mini Secure - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 63
one Type II card. You do not need to restart your convertible notebook when changing most cards because your convertible notebook supports hot-swapping. Hot-swapping means that you can insert a PC Card while your convertible notebook is running. If your PC Card does not work after hot-swapping - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 64
disconnect from the port replicator instead of unplugging all the devices. A port replicator also provides additional ports and other expansion features not included with your convertible notebook. For more information about using a port replicator, see the port replicator user guide. 56 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 65
www.gateway.com Installing a printer or other peripheral device Your convertible notebook or optional port replicator has one documentation and installation instructions. IEEE 1394 and USB ports support plug-and-play and hot swapping, which means that your convertible notebook will usually recognize - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 66
see "Right" on page 9. For the location of the USB ports on an optional port replicator, see the port replicator user guide. Connecting an IEEE 1394 device Your convertible notebook has a 4-pin IEEE 1394 port (also known as a Firewire® or i.Link® port) for connecting devices such as a video camera - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 67
gateway.com Viewing the display on a projector or monitor You can use your convertible notebook for giving presentations by connecting an external monitor or projector to your monitor (VGA) port. Your convertible notebook supports replicator user guide. 3 Turn on your convertible notebook. 4 Plug - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 68
has large-capacity carrying cases if you need additional space for accessories or supplies. Digital pens Order replacement digital pens from Gateway. The convertible notebook does not respond to other tablet pens, plastic pens, or PDA stylus. Hard drives If you want to increase your internal storage - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 69
www.gateway.com Memory Large programs, such as multimedia games or graphics programs, use features not included with your convertible notebook. See the user guide for the port replicator for more information about using a port replicator with your convertible notebook. Printers You can attach almost - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 70
CHAPTER 4: Using Drives and Accessories 62 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 71
CHAPTER5 Managing Power • Monitoring the battery charge • Recharging the battery • Changing the battery • Recalibrating the battery • Getting the most from your battery • Changing convertible notebook power settings 63 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 72
CHAPTER 5: Managing Power Monitoring the battery charge Your new Gateway convertible notebook is designed to provide an exceptional balance of performance and portability. Your convertible notebook uses the latest chipset and mobile processor technologies to manage the processor speed and power - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 73
the battery Warning Danger of explosion if battery is incorrectly replaced. Replace only with a battery specifically manufactured for your Gateway convertible notebook. Discard used batteries according to local hazardous material regulations. The battery used in this device may present a fire or - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 74
is interrupted, you must start the process over again. If your convertible notebook unexpectedly goes into Standby mode while you are using it but charge, contact Gateway Customer Care at the location shown on the Customer Care label. For more information, see "Gateway contact information" on - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 75
www.gateway.com Getting the most from your battery Maximizing battery performance To get maximum performance from your convertible notebook battery, we recommend that you initially condition (fully charge and discharge) your new battery a few times during the first several weeks of use, to let - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 76
page 64. Tip For more information about traveling with your convertible notebook, see "Traveling with Your Notebook" on page 77. Using alternate power sources To extend battery in airports, look for them next to support pillars, in large areas such as boarding gates, and under banks of telephones. 68 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 77
www.gateway.com Changing power modes You can use the following power modes to lengthen the life of your convertible notebook's battery: • Standby - while your convertible notebook is in Standby mode, it switches to a low power state where devices, such as the display and drives, turn off. • - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 78
convertible notebook notebook's default settings operate the processor at full speed while connected to AC power and at reduced speed (which uses less power) while using battery power. Help For more information about changing the power scheme, click or tap Start, then click or tap Help and Support - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 79
www.gateway.com To change the power scheme: 1 Click or tap Start, then click or tap Control Panel. The Control Panel window opens. If your Control Panel - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 80
when the battery charge is low. Help For more information about changing the alarm options, click or tap Start, then click or tap Help and Support. Type the keyword alarm options in the Search box, then press ENTER. To change the alarm options: 1 Click or tap Start, then click or tap - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 81
www.gateway.com Changing advanced settings Advanced power settings let you more information about changing the power management settings, click or tap Start, then click or tap Help and Support. Type the keyword power management in the Search box, then press ENTER. To change advanced power management - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 82
turn on your convertible notebook, it reads the memory information from the hard drive and opens the programs and documents that were open when you activated Hibernate mode. Help For more information about using Hibernate mode, click or tap Start, then click or tap Help and Support. Type the keyword - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 83
www.gateway.com 3 Click or tap the Hibernate tab. 4 Click or tap the Enable click or tap the Advanced tab. Hibernate is now an option in the Power buttons lists. • As a manually-selected power savings mode: Click or tap Start, then click or tap Shut Down. Press and hold SHIFT, then click - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 84
CHAPTER 5: Managing Power 76 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 85
CHAPTER6 Traveling with Your Notebook • Packing your convertible notebook • Traveling by air • Dial-up modem • Radio frequency wireless connections • Files • Security • Power • Additional tips 77 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 86
a briefcase or hand-carried luggage, and keep it separate from toiletries, liquids, and food. Do not pack it in checked luggage. • Keep your convertible notebook stable during travel. Secure it to prevent it from sliding around in overhead bins and car trunks. Traveling by air • Do not check your - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 87
www.gateway.com Radio frequency wireless connections Important If your convertible notebook came equipped with an internal embedded country has different restrictions on the use of wireless devices. If your convertible notebook is equipped with a wireless device, check with the local radio approval - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 88
your convertible notebook to Gateway for service. To create a startup password: 1 Restart your convertible notebook. As soon as you see a startup screen, press F2. The BIOS Setup utility opens. 2 Open the Security menu, highlight Set Supervisor Password, then press ENTER and follow the instructions - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 89
www.gateway.com 3 Highlight Set User Password, then press ENTER and follow the instructions. This is the password you need to enter at startup. Important You must enter the User Password each time you turn on your convertible notebook if it was turned off or put in hibernate mode. You do not need to - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 90
your insurance company and credit card company to learn about emergency travel assistance if your convertible notebook is lost or damaged. • Take your recovery discs (see "Drivers and applications recovery" in the online User Guide) in case you need to install an additional driver or software. 82 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 91
CHAPTER7 Maintaining Your Notebook • Caring for your convertible notebook • Cleaning your convertible notebook • Maintaining the battery • Cleaning CDs or DVDs 83 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 92
any objects on top of it. The case, although strong, is not made to support extra weight. • When transporting your convertible notebook, we recommend that you put it in a carrying case. • Keep your convertible notebook away from magnetic fields. Magnetic fields can erase data on hard drives. • Never - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 93
directly on the surface. If liquid collects around the edges, wipe it up immediately. Digital pen • Always store the digital pen in the Gateway convertible notebook's pen holder when not in use. For more information, see "Left" on page 8. • Store extra digital pens horizontally in a box or drawer - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 94
out of the pen. 2 Insert a new point and apply slight pressure to set it in place. Cleaning your convertible notebook Keeping your convertible notebook clean and the vents free from dust helps keep your convertible notebook performing at its best. You may want to gather these items and put together - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 95
www.gateway.com Your convertible notebook is cooled by air circulated through the vents on the case, so keep the vents free of dust. With your convertible notebook turned off and unplugged, brush the dust away from the vents with a damp cloth. Be careful not to drip any water into the vents. Do - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 96
their life and to avoid damage. Clean the gold or silver connector on the battery (the part of the battery that makes contact with the convertible notebook) with alcohol or electronic contact cleaner. Cleaning helps maintain good contact, which improves the transfer of power from the battery to the - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 97
www.gateway.com Do not use old batteries. Avoid purchasing spare lithium-ion battery charger no longer keeps the battery charged. Caution When the battery is in the convertible notebook and the convertible notebook is running on AC power, the battery constantly charges, even though it has a full - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 98
CHAPTER 7: Maintaining Your Notebook 90 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 99
CHAPTER8 Upgrading Your Notebook • Preventing static electricity discharge • Adding or replacing memory modules • Replacing the hard drive kit 91 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 100
the battery before opening the case. Warning To prevent risk of electric shock, do not insert any object into the vent holes of the convertible notebook. Important Before installing or replacing components, you should read and understand the information in this section. The components inside your - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 101
Adding or replacing memory modules Important Use only memory modules designed for your Gateway convertible notebook. Tools You need a small Phillips screwdriver to replace memory modules. Your convertible notebook uses memory modules called SO-DIMMs (Small Outline Dual Inline Memory Modules). The - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 102
CHAPTER 8: Upgrading Your Notebook 7 Turn your convertible notebook over so the bottom is facing up, then remove the battery. For more information, see "Changing the battery" on page 65. 8 Loosen the two memory - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 103
www.gateway.com 11 Pull the memory module out of the slot. 12 Hold the 13 Replace the memory bay cover, then tighten the cover screws. 14 Insert the battery, then turn your convertible notebook over. 15 Connect to the optional port replicator. -ORConnect the power adapter, modem cable, and network - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 104
. For more information, see "Backing up files" in your online User Guide. 4 Follow the guidelines under "Preventing static electricity discharge" on page 92. 5 Turn off your convertible notebook. 6 Make sure that the LCD panel is in notebook mode, then close the LCD panel. For more information, see - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 105
www.gateway.com 9 Disconnect all peripheral devices connected to the convertible notebook and remove any PC cards. 10 Turn your convertible notebook over so the bottom is facing up, then remove the battery. For more information, see "Changing the battery" on page 65. 11 Loosen the two - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 106
CHAPTER 8: Upgrading Your Notebook 13 Pull on the plastic strip to slide the old hard drive out of the convertible notebook. 14 Remove the four screws that secure the hard drive to the hard drive bracket. Screw Screw Screw Screw 98 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 107
port replicator. -ORConnect the power adapter, modem cable, and network cable. 22 Turn on your convertible notebook. 23 See the "Recovering Your System" chapter you printed in step 2 for instructions on installing Windows, your drivers, and your applications. 24 Reconnect all peripheral devices and - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 108
CHAPTER 8: Upgrading Your Notebook 100 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 109
CHAPTER9 Troubleshooting • Safety guidelines • First steps • Troubleshooting • Telephone support 101 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 110
then click or tap Help and Support. Type the keyword troubleshooting in the Search Help box, then press ENTER. First steps If you have problems with your convertible notebook, try these things first: • Make sure that the AC power adapter is connected to your convertible notebook and an AC outlet and - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 111
troubleshooting is covered under "Power" on page 121. Digital pen The convertible notebook does not respond to the digital pen • You are not using the correct pen. Use only digitizer pens sold by Gateway for your convertible notebook or a WACOM compatible digital pen. The convertible notebook - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 112
in both Landscape and Portrait mode. For instructions on recalibrating your digital pen, see "Using Tablet PC Extensions" in the online User Guide. Diskette drive (external) The diskette drive is not recognized • Shut down and restart your convertible notebook. You see an "Access Denied" or "Write - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 113
instructions on changing the display settings, see "Adjusting the screen and desktop settings" in your online User Guide. • Move your convertible notebook pixels are unacceptably numerous or dense on your display, contact Gateway Customer Care to identify whether a repair or replacement is justified - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 114
CHAPTER 9: Troubleshooting DVD drives Your convertible notebook does convertible notebook may be experiencing some temporary memory problems. Shut down and restart your convertible notebook. • Reinstall the audio device drivers. For more information, see "Gateway Web site" in the online User Guide - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 115
you do not want to turn on your convertible notebook, manually eject the disc by inserting an opened paper clip into the manual eject hole. For the location of the manual eject hole, see "Using a CD or DVD" on page 53. Ethernet Ethernet troubleshooting is covered under "Networks (wired)" on page 116 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 116
information about troubleshooting the fingerprint Support. Type the keyword file management in the Search box, then press ENTER. You see a "Data error" message • This may be the result of a defective area on the hard drive. To fix hard drive problems, run the Error checking program. For instructions - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 117
not have a problem with your modem. For more information, see "Modem (dial-up)" on page 112. • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help. Help For more information about troubleshooting Internet connections - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 118
your convertible notebook People are sending you e-mail messages, but you have not received any mail • Click or tap the receive button in your e-mail program. • Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP for technical support. Keyboard - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 119
www.gateway.com An external keyboard does troubleshooting memory errors, click or tap Start, then click or tap Help and Support. Type the keyword memory error in the Search box, then press ENTER. You see a "Not enough memory" error message • Close all programs, then restart your convertible notebook - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 120
troubleshooting information. Modem (dial-up) Your modem does not dial or does not connect • Make sure that the modem cable is plugged into the modem jack and not the Ethernet network jack. For the location of your modem jack, see "Back" on page 10. • Make sure that your convertible notebook - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 121
www.gateway.com telephone wall jack are secure. You can also call your telephone service and have the telephone line checked for noise or low line levels. support. • See if the modem works with a different communications program. The problem may be with just one program. • Review the troubleshooting - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 122
as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. If your convertible notebook has a v.90 modem fax technology only supports a maximum send and receive rate of 14,400 bps. The modem is not recognized by your convertible notebook • Make sure - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 123
www.gateway.com d Click or tap your modem, then click or tap Properties. The did not pass diagnostics. Help For more information about modem troubleshooting, click or tap Start, then click or tap Help and Support. Type the keyword modem troubleshooting in the Search box, then press ENTER. The modem - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 124
click or tap Help and Support. Type the keyword network troubleshooting in the Search box, then press ENTER. You cannot see the other computers on your wired Ethernet network • Make sure that your Ethernet cable is plugged into the Ethernet jack on your convertible notebook. Make sure that the other - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 125
www.gateway.com • Make sure that all computers are using the same Subnet Mask. power on your cable or DSL modem and your access point. This reestablishes communication between your Internet Service Provider and your modem and between your modem and your access point. • If you previously accessed the - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 126
Troubleshooting You cannot connect to your home network • If your convertible notebook is a member of a domain at your workplace, you may not be able to connect your convertible notebook antenna placement constraints in the access point user guide because the speed of a wireless network is related - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 127
www.gateway.com To check the signal strength: a Click or tap Start, right-click or button-tap My Network Places, then click or tap Properties. The Network - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 128
Troubleshooting your Internet Service Provider and your Your convertible notebook may not User Guide. • If your convertible notebook was convertible notebook is a member of a domain at your workplace, you may not be able to connect your convertible notebook Caution If your convertible notebook was a - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 129
easy way to recover a forgotten password. You must return your convertible notebook for repair. Call Gateway Customer Care for instructions. PC Cards You installed a PC Card and now your convertible notebook is having problems • Make sure that you have correctly installed required software for the - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 130
CHAPTER 9: Troubleshooting Your convertible notebook is not working on battery power • Check the power management settings. For more information about using power management settings, see "Changing convertible notebook power settings" on page 70. • Make sure that the battery is installed correctly. - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 131
www.gateway.com To set a default printer: a Click or tap Start, then click printer, then click or tap Set as Default Printer. • Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a "Printer queue is full" error message • - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 132
or tap Help and Support. Type the keyword sound troubleshooting in the Search box, then press ENTER. You are not getting sound from the built-in speakers • Make sure that headphones are not plugged into the headphone jack. • Make sure that the volume control on your convertible notebook is turned up - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 133
cable is connected correctly. Telephone support Before calling Gateway Customer Care If you have a technical problem with your convertible notebook, follow these recommendations before contacting Gateway Customer Care: • Make sure that your convertible notebook is connected correctly to a grounded - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 134
problem, including the exact text of any error messages, and the steps you have taken. • Make sure that your convertible notebook is nearby at the time of your call. The technician may have you follow troubleshooting steps. • The label on the bottom of your convertible notebook includes the Gateway - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 135
APPENDIXA Legal Information • Important safety information • Regulatory compliance statements • Environmental information • Notices 127 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 136
modem connection. Your Gateway convertible notebook is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this convertible notebook, it is important that the safety instructions marked on the convertible notebook and in the - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 137
www.gateway.com • Unplug the convertible notebook from the wall outlet and refer servicing to qualified personnel if: • The power cord or plug is damaged. • Liquid has been spilled into the convertible notebook. • The convertible notebook does not operate properly when the operating instructions are - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 138
a wireless device will void the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this notebook may not be used with any antenna other than the one provided with the notebook. Federal Communications Commission (FCC) Intentional emitter per FCC Part 15 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 139
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio or television reception. However operate the notebook. Caution Recycle or dispose of the used notebook properly according to federal, state and local laws. Responsible party: Gateway, Inc. - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 140
regarding this product warning, go to www.gateway.com/prop65. Mercury Warning Hg Warning is Part 68-compliant. See installation instructions for details. The Ringer Equivalence Number service may be required. The telephone company may request that you disconnect the equipment until the problem - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 141
device will void the authorization to use it. Contact Gateway for service. Caution The transmitting device embedded in this notebook may not be used with any antenna other than provide with the notebook. Caution The 802.11A radio LAN your notebook may have been equipped with operates in the same - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 142
cases, the inside wiring associated with a single-line individual service may be extended by means of a certified connector assembly. The or adjustments or performance of procedures other than those specified in this manual may result in hazardous radiation exposure. To prevent exposure to laser - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 143
www.gateway.com All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as "Class 1 Laser Products" under a US Department of Health and Human Services (DHHS) Radiation Performance - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 144
means or in any form, without prior consent in writing from Gateway. The information in this manual has been carefully checked and is believed to be accurate. However registered trademarks of their respective companies. Macrovision statement If your notebook has a DVD drive and an analog TV Out port, - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 145
sensor locating 13 using 45 application key 27 arrow keys 27 audio adjusting volume 29, 48 headphone jack 10 microphone jack 10 muting 29, 48 troubleshooting 124 volume down button 29 volume up button 29 audio CD cleaning 89 inserting 53 automobile power adapters 60, 68 B back button 31 battery - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 146
Index memory card slot 9 memory cards supported 54 PC Card slot 8 removing memory card 54 removing PC Card 55 slots 54, 55 troubleshooting memory card 111 troubleshooting PC Card 121 carrying case 60 CD cleaning 89 inserting 53 CD drive See DVD drive cellular phone memory cards 54 Certificate of - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 147
www.gateway.com locating 9 ordering replacement 60 pen alarm 46 replacing point 85 troubleshooting 103 using 42, 45 digital video camera connecting 58 IEEE 1394 port 9 directional keys 27 diskette troubleshooting 104 diskette drive troubleshooting 104 display adjusting brightness 44 brightness 44 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 148
Index G Gateway model number 3 serial number 3 Support 4 H hard drive bay 11 indicator 26 installing 96 purchasing 60 replacing 96 troubleshooting 108 headphone jack 10 Hibernate mode 69, 74 hot-swapping 55, 57 I i.Link port 9, 57 IEEE 1394 port 9, 57 IEEE 802.11 using while traveling - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 149
memory bay 11 installing 93 purchasing 61 removing 93 replacing 93 troubleshooting 111 memory card reader locating 9 memory cards supported 54 using 54 microphone built-in 13 jack 10 Microsoft Certificate of Authenticity 3 mode notebook 42 tablet 42 model number 3, 80 modem cable 8, 21 connecting 20 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 150
digital pen peripheral devices 57 Plug and Play devices IEEE 1394 support for 57 USB support for 57 pointer identifying 39 moving 40 port replicator docking problems 20 SpeedStep settings 70 Standby mode 23, 28, 69 status indicator 6 troubleshooting 121 turning off notebook 23 turning on notebook - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 151
www.gateway.com restarting notebook 24 right-clicking 41, 45 S safety avoiding repetitive strain 18 caring for notebook 84 general precautions 128 guidelines for troubleshooting 102 posture 17 reducing eye strain 16 setting up computer 17 static electricity 92 scanner installing 57 USB port 9 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 152
telephone support 125 touchpad 124 video 125 Web site connection speed 110 turning off notebook 23, 24 wireless network 28, 31, 49 turning on notebook 21 wireless network 28, 31, 49 U upgrading 91 USB port 9, 57 user password 81 V VGA See monitor video monitor port 8 projector port 8 troubleshooting - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 153
www.gateway.com Product Key Code 3 Windows Journal button 30 Windows Security button 24, 30 wired Ethernet troubleshooting 116 wireless Ethernet using while traveling 79 wireless network button 28, 31 turning off 49 turning on 49 working safely 16 writing 42 145 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 154
Index 146 - Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 155
- Gateway C-120 | Gateway Notebook Reference Guide R2 for Windows XP - Page 156
MAN PHOENIX HW REF GDE XP R2 8/07
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CONVERTIBLE NOTEBOOK
REFERENCE
GUIDE